Executive Housekeeper

K sh 150,000 – 240,000 gross / month

Nairobi, Kenya

Openings: 1

Location: Nairobi – CBD

Overview

Our client is looking for an Executive Housekeeper to lead housekeeping & laundry strategy staffing, budgets, vendor contracts, hygiene audits, and renovations while lifting guest cleanliness scores and keeping CPOR in line.

Key Responsibilities

Build rosters and training plans; manage performance and succession.
Own departmental budget; monitor CPOR; approve procurement and capex.
Negotiate linen/guest supplies and outsourcing contracts.
Lead hygiene/ISO audits; ensure corrective actions close on time.
Partner with Front Office/Engineering on room readiness and defects.
Plan annual deep-cleans, soft-renos, and out-of-order schedules.
Publish weekly dashboard: NPS, CPOR, staffing, linen loss, projects.

Education & Experience

Diploma/Degree in Hospitality Management.
5–7 years progressive housekeeping leadership (4★/5★).

Skills & Tools

Tools: PMS, inventory systems, Excel/BI dashboards.
Skills: people leadership, budgeting, vendor management, and projects.

KPIs

Cleanliness NPS; CPOR; audit scores; staff turnover; linen loss %.

Work Conditions

Office + floor presence; weekend coverage as needed.

Compensation (Kenya) KES 150,000–240,000/month.

Benefits

Medical, company car & pension per policy; uniform; meals; annual leave per law.

Growth Path

Rooms Division Manager → Hotel Operations Manager.

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Documents

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Application Questions

Have you owned a departmental budget? *

YesNo

Have you managed outsourced laundry contracts? *

YesNo

Outline your 90-day plan to lift cleanliness scores by 10 points.

How would you reduce CPOR by 8% without hurting quality?

Have you led a floor renovation or soft-refurb project? *

YesNo

Share your annual deep-clean calendar for a 200-room hotel.

What linen par levels do you set and why?

What size team have you led most recently?

Extras

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