Facilities & Office Operations Manager

Operations

K sh 130,000 – 230,000 gross / month

Openings: 1 Location: Nairobi – CBD (Kenyatta Ave) Overview: Imagine being the person who makes 300 busy professionals wonder how the office runs so smoothly, yep, that’s you. Our client is looking for a Facilities & Office Ops Manager in the CBD who can juggle leases, vendors, fit-outs, and the occasional emergency drill without breaking a sweat. From keeping the coffee flowing to making sure the lights stay on, you’ll own the experience of the workplace. You’ll also be the go-to for budgets, contracts, and preventive maintenance, turning office chaos into calm efficiency. If you like dashboards, SLAs, and a little people-pleasing with a purpose, this role is a playground for someone who loves making work feel effortless for everyone else, at least. Key Responsibilities: - Manage leases, service contracts, SLAs, and vendor scorecards. - Plan preventive maintenance; coordinate contractors and permits. - Oversee reception, mailroom, meeting rooms, and events support. - Track utilities and sustainability initiatives; cut waste. - Own office moves, fit-outs, and emergency preparedness. Education & Experience: - BCom/BA (PPM) or Diploma in Facilities/Business; 4–6 years in FM/ops. Skills & Tools: - Vendor mgmt, budgeting, CMMS basics, HSE awareness, stakeholder comms. KPIs: - SLA attainment, cost/seat, incident response time, and occupant CSAT. Compensation (Kenya): KES 130,000–230,000 + annual bonus. Figures are client estimates and may vary depending on experience and certifications. Benefits: - Medical, pension, phone/data. Growth Path: - Senior FM → Workplace Lead → Head of Admin & Facilities. Ideal hierarchy and expected promotion cycle.