Training & SOPs Coordinator – Operations Academy (2 Positions)

Ever wished you could bottle up experience and pass it around like instant coffee? That’s basically this role. You’ll take tribal knowledge from the warehouse floor, turn it into clear SOPs, snappy micro-videos, and quizzes, and make sure everyone hitting the floor knows their stuff. Less confusion, fewer errors, safer shifts, then see your handiwork in action.

You won’t just be documenting; you’ll be certifying, training, and running ride-alongs to see the magic happen in real time. Measuring impact is key: completion rates, error reduction, and audit scores will tell you whether your content actually sticks.

And because no academy runs itself, you’ll iterate constantly. Feedback loops, quarterly reviews, and creative problem-solving are your playground. If you like seeing the ripple effect of your work and enjoy mixing structure with a bit of creativity, this is where you shine.