Business Continuity & Incident Response Coordinator

Operations

K sh 120,000 – 210,000 gross / month

Openings: 1 Location: Nairobi – Gigiri (UN Ave vicinity) Overview: Our client is looking for a BC/IR Coordinator to prepare a regional NGO’s Nairobi campus for disruptions, power, network, protests, and weather. You’ll maintain BCPs, run tabletop exercises, and coordinate with IT, Facilities, Security, and Programs so critical services keep running. Calm under pressure is a must. Key Responsibilities: - Update BCPs/DR playbooks; maintain contact trees and roles. - Run risk assessments; propose mitigations and suppliers. - Lead drills/tabletops; capture actions and owners. - Coordinate during incidents; publish SITREPs and after-action reviews. - Track resilience KPIs and vendor readiness. Education & Experience: - BA/BCom (PPM/Operations); certifications in BCP/ISO 22301 are a plus. - 3–5 years ops/compliance/risk with incident exposure. Skills & Tools: - Crisis comms, documentation, stakeholder mgmt, dashboards. KPIs: - Plan freshness, drill scores, MTTR, and action closure rate. Compensation (Kenya): KES 120,000–210,000 + annual bonus. Figures are client estimates and may vary depending on experience. Benefits: - Medical, security transport when needed, training. Growth Path: - Senior BC/IR → Risk & Compliance Lead → Head of Business Resilience. Ideal hierarchy and expected promotion cycle.