Office Manager (HQ Operations)

Administrative Jobs

K sh 130,000 – 230,000 gross / month

Openings: 1 Location: Nairobi – Upper Hill (Kilimanjaro Rd) Overview: Our client is looking for an Office Manager to run HQ services for a fintech with 300+ staff and a hybrid work model. The team values a safe, efficient workspace with predictable budgets and responsive support. You’ll own reception, facilities, vendors, seating plans, supplies, minor fit-outs, and HSE basics. You’ll also be the calm “control tower” for visitors, events, and executive meetings, no drama, just dependable delivery. Key Responsibilities: - Manage reception, mailroom, meeting rooms, and visitor protocols. - Own service contracts (cleaning, security, catering, printers, water). - Plan preventive maintenance with landlords/contractors; keep asset logs. - Oversee supplies procurement, inventory, and petty cash with controls. - Coordinate office moves, seating plans, and hybrid desk bookings. - Enforce HSE basics (drills, first aid kits, signage); track incidents. - Run office events: town halls, trainings, wellness days. - Track KPIs (SLA attainment, cost/seat, incident response) and monthly reports. - Approve invoices; reconcile to contracts; manage vendor scorecards. - Keep policy/SOP documentation current and auditable. Education & Experience: - Degree/Diploma in Business/Facilities; 4–6 years admin/facilities leadership. Skills & Tools: - Vendor management, budgeting, CMMS basics, Excel/BI, stakeholder comms. KPIs; - SLA adherence, cost/seat vs budget, occupant CSAT, and incident resolution time. Compensation (Kenya): KES 130,000–230,000 + annual bonus + phone allowance. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical (inpatient/outpatient) + dental/optical, life cover, pension, 22–24 leave days, commuter stipend, training allowance. Growth Path: - Senior Office Manager → Workplace Lead → Head of Admin & Facilities. Ideal hierarchy and expected promotion cycle.