Office Manager (HQ Operations)

Administrative Jobs

K sh 130,000 – 230,000 gross / month

Openings: 1 Location: Nairobi – Upper Hill (Kilimanjaro Rd) Overview: This is the kind of role that keeps a company humming. Our client, a fintech with 300+ staff and a hybrid rhythm, is looking for an Office Manager who can turn workspace chaos into calm efficiency. You’ll be the person everyone counts on to make sure things just work, from facilities and vendors to seating charts, supplies, and safety drills. Predictable budgets, reliable services, and a spotless office experience are your signature. You’ll manage the heartbeat of HQ, coordinating reception, contractors, maintenance, and executive meetings with equal ease. Whether you’re organizing a wellness day, fixing a stubborn printer, or closing a monthly report, you’ll keep things moving without drama. The team loves proactive communicators who can balance people and process, and who know that good admin is what makes everything else possible. If you take pride in keeping offices functional, welcoming, and quietly world-class, this is a role where your systems mindset and calm control will shine. The perfect blend of service and structure in one of Nairobi’s most dynamic fintechs. Key Responsibilities: - Manage reception, mailroom, meeting rooms, and visitor protocols. - Own service contracts (cleaning, security, catering, printers, water). - Plan preventive maintenance with landlords/contractors; keep asset logs. - Oversee supplies procurement, inventory, and petty cash with controls. - Coordinate office moves, seating plans, and hybrid desk bookings. - Enforce HSE basics (drills, first aid kits, signage); track incidents. - Run office events: town halls, trainings, wellness days. - Track KPIs (SLA attainment, cost/seat, incident response) and monthly reports. - Approve invoices; reconcile to contracts; manage vendor scorecards. - Keep policy/SOP documentation current and auditable. Education & Experience: - Degree/Diploma in Business/Facilities; 4–6 years admin/facilities leadership. Skills & Tools: - Vendor management, budgeting, CMMS basics, Excel/BI, stakeholder comms. KPIs; - SLA adherence, cost/seat vs budget, occupant CSAT, and incident resolution time. Compensation (Kenya): KES 130,000–230,000 + annual bonus + phone allowance. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical (inpatient/outpatient) + dental/optical, life cover, pension, 22–24 leave days, commuter stipend, training allowance. Growth Path: - Senior Office Manager → Workplace Lead → Head of Admin & Facilities. Ideal hierarchy and expected promotion cycle.