Receptionist (Front Desk) [3 positions]

Administrative Jobs

K sh 45,000 – 70,000 gross / month

Openings: 3 positions Location: Nairobi – CBD (Kenyatta Ave), Westlands, and Lavington Overview: Our client is on the lookout for three Receptionists who bring equal parts warmth and order to busy front desks across Nairobi CBD, Westlands, and Lavington. You’ll be the friendly face guests remember, the calm voice that keeps calls flowing, and the quiet force that makes a busy office feel seamless. This isn’t just about answering phones; it’s about making the first impression that sets the tone for everything that follows. From greeting clients and logging couriers to keeping meeting rooms on schedule, you’ll juggle a bit of admin, a bit of tech, and a lot of human connection. Training’s on the house, all you need is a professional polish, reliability, and a service mindset. If you take pride in tidy desks, confident hellos, and days that run like clockwork, this is your lane. You’ll be joining a professional network that values initiative, teamwork, and growth, where good receptionists don’t stay “junior” for long. Key Responsibilities: - Greet guests; issue badges; notify hosts; manage queues. - Handle multi-line switchboard; route calls; take accurate messages. - Book rooms; arrange refreshments; support basic AV. - Receive courier mail; log and distribute securely. - Maintain front desk supplies, tidiness, and daily checklists. - Escalate issues (security, maintenance, HSE) promptly. Education & Experience: - Certificate/Diploma in Business/Front Office; 1–2 years of experience preferred. Skills & Tools: - Polished communication, MS Office/Google Workspace, phone etiquette, grooming. KPIs: - Answer time, visitor wait time, accuracy of logs, CSAT from hosts. Compensation (Kenya): KES 45,000–70,000 + overtime/shift allowance (where applicable). Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical; uniform allowance; lunch stipend (some sites); 21 leave days. Growth Path: - Senior Receptionist → Front Office Supervisor → Office Manager. Ideal hierarchy and expected promotion cycle.