Receptionist (Front Desk) [3 positions]

Administrative Jobs

K sh 45,000 – 70,000 gross / month

Openings: 3 positions Location: Nairobi – CBD (Kenyatta Ave), Westlands, and Lavington Overview: Our client is looking for three Receptionists to be the warm, organized face of a professional services network across three Nairobi sites. You’ll handle calls, visitors, bookings, and courier traffic with a smile and keep records neat for compliance and security. Training is provided; attitude and reliability matter most. Key Responsibilities: - Greet guests; issue badges; notify hosts; manage queues. - Handle multi-line switchboard; route calls; take accurate messages. - Book rooms; arrange refreshments; support basic AV. - Receive courier mail; log and distribute securely. - Maintain front desk supplies, tidiness, and daily checklists. - Escalate issues (security, maintenance, HSE) promptly. Education & Experience: - Certificate/Diploma in Business/Front Office; 1–2 years of experience preferred. Skills & Tools: - Polished communication, MS Office/Google Workspace, phone etiquette, grooming. KPIs: - Answer time, visitor wait time, accuracy of logs, CSAT from hosts. Compensation (Kenya): KES 45,000–70,000 + overtime/shift allowance (where applicable). Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical; uniform allowance; lunch stipend (some sites); 21 leave days. Growth Path: - Senior Receptionist → Front Office Supervisor → Office Manager. Ideal hierarchy and expected promotion cycle.