Protection Officer – GBV Case Management. (4 positions)

Humanities & NGOs

K sh 95,000 – 150,000 gross / month

Openings: 4 positions Location: Nairobi – Eastleigh North (First Ave / General Waruinge axis) Overview: Survivors’ safety isn’t accidental; it’s engineered with care, skill, and empathy. As a Protection Officer, you’ll be the steady hand guiding GBV survivors through intake, risk assessment, and coordinated referrals, ensuring every action respects their dignity and autonomy. Your notes, plans, and follow-ups are more than documentation, they’re lifelines. The work is both sensitive and strategic. You’ll liaise seamlessly with medical, legal, and psychosocial partners, orchestrating timely case conferences while balancing confidentiality with compliance. Our client prizes practitioners who combine emotional intelligence with precision, someone who can hold space for trauma while keeping systems airtight. Expect a mix of fieldwork, coordination, and quiet reflection: tracking trends, escalating risks where needed, and running prevention dialogues that influence behaviors before crises emerge. Each day blends hands-on support with systemic impact. If navigating complexity with empathy, turning safeguarding standards into tangible outcomes, and protecting survivors with professionalism excites you, this role with our client puts you at the frontline of meaningful change. Key Responsibilities: - Provide case management (intake, safety planning, referrals, follow-up). - Maintain secure case files and consent documentation. - Coordinate case conferences with health, legal aid, and shelter partners. - Run prevention sessions and male engagement dialogues. - Track incidents and trends; escalate risks promptly. Education & Experience: - BA Psychology/Social Work/Community Dev; 2–4 yrs in GBV/Protection programs. Skills & Tools: - Trauma-informed practice, safeguarding, confidentiality, data protection. KPIs: - Case closure with survivor-defined outcomes, referral timeliness, safeguarding compliance. Compensation (Kenya): KES 95,000–150,000 + field allowance. Figures are client estimates and vary with caseload and certifications. Benefits: - Medical, supervision/mental health support, phone/data, 22–24 leave days. Growth Path: - Senior Protection Officer → Protection Coordinator → Protection Manager. Ideal promotion cycle.