Legal Aid & Access to Justice Officer. (Openings: 2)

Humanities & NGOs

K sh 80,000 – 130,000 gross / month

Openings: 2 Location: Nairobi – Dandora Phase 2 (Kwa Bhai / Street B loop) Overview: If you’re drawn to the intersection of law and community impact, this role puts you right there on the frontlines of access to justice. You’ll guide people through complex issues like GBV, tenancy disputes, and ID documentation, translating legal jargon into plain language they can understand. Clinics, one-on-one sessions, and community outreach are your stage; accuracy and empathy are your tools. Our client values precision as much as compassion. Every affidavit, referral, and client note you handle must withstand scrutiny while preserving confidentiality and dignity. You’ll coordinate closely with pro bono lawyers and duty-bearers, ensuring that vulnerable clients don’t slip through systemic cracks. Expect a mix of advisory and advocacy work. You’ll track outcomes, feed systemic barriers into policy conversations, and support court accompaniment when needed. Your documentation is not just paperwork, it’s evidence that drives both justice for clients and improvements in service delivery. If you thrive on problem-solving under pressure, enjoy helping people navigate bureaucratic hurdles, and can balance empathy with exacting standards, this position offers a platform to make the law work for those who need it most. Key Responsibilities: - Conduct legal information sessions and clinics. - Screen cases; draft basic documents; manage referrals. - Maintain client files, consents, and data protection. - Track case outcomes and systemic barriers; feed into advocacy. - Support court accompaniment where needed. Education & Experience: - LL.B + diploma/admission advantage OR Paralegal diploma + 2–3 yrs legal aid. Skills & Tools: - Plain-language counseling, documentation, and networks with duty bearers. KPIs: - Cases resolved/closed, referral timeliness, client satisfaction, and documentation quality. Compensation (Kenya): KES 80,000–130,000 + casework allowance. Figures are client estimates and vary with experience and certifications. Benefits: - Medical, supervision/CPD, phone/data. Growth Path: - Senior Legal Aid Officer → Access to Justice Coordinator → Program Lawyer. Ideal promotion cycle.