Front Office Assistant (Entry-Level). [Openings: 3]

Administrative Jobs

K sh 38,000 – 52,000 gross / month

Openings: 3 Location: Nairobi – Kilimani (Wood Ave / Ring Rd) Overview: Being the first point of contact sets the tone for the entire office, and this role is all about creating that seamless first impression. You’ll greet guests with warmth, route calls efficiently, and manage the small details that make the day run smoothly. Every smile, every accurate message, and every organized visitor log counts. The role isn’t just about politeness, it’s about rhythm and coordination. You’ll learn appointment systems, handle meeting room bookings, and keep the reception area stocked and tidy. When phones ring and visitors arrive simultaneously, your calm and methodical approach keeps things moving without a hitch. Beyond the front desk, you’ll pick up a toolkit of office basics: mail and courier sorting, scanning, printing, and light admin support. This is where learning agility and attention to detail shine, giving you a strong foundation for broader administrative responsibilities. Our client values assistants who can grow into roles of increasing responsibility. Master the front desk, and you can progress to Reception Lead, then Office Administrator, and eventually Admin & Facilities Coordinator, transforming a first-contact role into a career-launching position. Key Responsibilities - Greet and check-in visitors; manage badges and logs. - Answer and transfer calls; take accurate messages. - Book meeting rooms; coordinate refreshments. - Sort mail/couriers; keep reception tidy and stocked. - Support basic admin (printing, filing, scanning). Education & Experience (Entry) - Certificate/Diploma in Front Office/Admin/Secretarial. - 0–1 year; willing to be trained. Skills (Core): - Clear speech, email etiquette, MS Office/Google Workspace, professionalism. KPIs: - Call answer time, visitor satisfaction, and error-free bookings. Compensation (Kenya): KES 38,000–52,000 base. Client estimates. Offers vary with shift coverage (early/late), language skills, and whether you can also cover simple cashier/runner duties. Probation (3 months) may start at the lower band, then be reviewed. Benefits: - Medical, lunch stipend, uniform, and training. Growth Path: - Reception Lead → Office Administrator → Admin & Facilities Coordinator.