Junior Receptionist (Clinic/Facility). [Openings: 2]

Administrative Jobs

K sh 40,000 – 56,000 gross / month

Openings: 2 Location: Nairobi – South B (Bellevue / Hazina) Overview: You’ll be the first smile clients see, the calm in a busy lobby, and the person who makes appointments feel seamless. Checking in visitors, guiding them through queues, and keeping the reception tidy isn’t just about appearances it sets the tone for the whole office. Expect to juggle multiple small tasks at once: confirming bookings, printing receipts, and handling walk-ins without missing a beat. Your ability to stay composed under small bursts of chaos will quickly make you invaluable. Our client invests in training, so you’ll learn etiquette, privacy standards, and basic billing codes. This isn’t just front-desk work, it’s a chance to build customer-care confidence and polish interpersonal skills that last your whole career. The role is highly interactive. You’ll greet people, solve minor hiccups on the spot, and sometimes become the unofficial ambassador of the office vibe. Quick thinking, empathy, and good diction will set you apart. There’s room to grow: start as a Junior Receptionist, then a Reception Lead, and eventually move into broader customer service or branch admin responsibilities. If you thrive on structure, people interaction, and being the linchpin of smooth operations, this is your runway. Key Responsibilities: - Confirm appointments; handle walk-ins. - Register clients; print receipts; guide queues. - Keep the waiting room tidy; escalate issues kindly. Education & Experience: - Certificate/Diploma in Front Office/Customer Care. - 0–1 year; cash-handling a plus. Skills: - Good diction, empathy, and numeric accuracy. KPIs: - Queue time, accuracy in receipts, and client feedback. Compensation: KES 40,000–56,000 base + shift allowance (KES 1,500–3,000). Client estimates. Pay varies with evening/Saturday coverage and cashier support. Benefits: - Medical, uniform, staff clinic rates. Growth Path: - Reception Lead → Customer Service Officer → Branch Admin.