Junior Credit Control Assistant. (Openings: 6)

Finance & Accounting

K sh 50,000 – 72,000 gross / month

Openings: 6 Location: Nairobi – Parklands (Ojijo Rd / Museum Hill) Overview: Chasing payments can be tricky, but this role turns it into a skill you’ll actually enjoy mastering. You’ll be helping keep accounts tidy, sending statements, logging commitments, and making sure receipts find their way to the right invoices, all while maintaining good relationships with customers. Think of it as part detective work, part diplomacy. Our client values professionalism above all, so tone and persistence are just as important as speed. You’ll be trained on ageing analysis, posting credit notes, and escalating overdue accounts when necessary, giving you a solid grounding in real-world credit control. Every day brings small wins: a prompt payment, a grateful client, or an ageing report that finally balances perfectly. You’ll see the direct impact of your work on cash flow and team efficiency, which makes the role satisfying beyond just numbers on a screen. You’ll also practice allocating receipts correctly, updating records in real-time, and tracking promises to pay. Little details like these prevent disputes, reduce errors, and build trust with both customers and internal stakeholders. Persistence is key. Some debts are easy to collect, others need gentle reminders over multiple calls and emails. This role teaches patience, tact, and how to stay firm without being harsh, a balancing act every credit controller needs. By the time you’re comfortable, you’ll not only help the team hit targets but also develop skills that open doors to AR accounting and broader finance roles. If you enjoy solving puzzles with people as well as numbers, this is a place to start building a strong foundation. Key Responsibilities: - Email statements; log promises to pay. - Post receipts; allocate to invoices. - Prepare ageing reports; escalate old debts. Education & Experience: - Diploma in Accounting/Finance. - 0–2 years; phone etiquette a must. Skills: - Excel, tone control, persistence. KPIs: - DSO reduction, call logs quality, dispute resolution speed. Compensation: KES 50,000–72,000 base + collections incentive (up to 5%). Client estimates. Incentive depends on team targets met after training. Benefits: - Medical, airtime, training. Growth Path: - Credit Assistant → Credit Controller → AR Accountant.