Dispatch Clerk (Entry) [Openings: 2]

Logistics & Supply Chain

K sh 48,000 – 62,000 gross / month

Openings: 2 Location: Nairobi – Umoja II (Mutindwa / Manyanja) Overview: Being the last checkpoint before trucks and riders leave isn’t glamorous, it’s critical. As a Dispatch Clerk, you’ll consolidate delivery notes, verify carton counts, and build route packs to make sure every shipment leaves accurately and on time. Your work sits squarely at the intersection of warehouse operations, transport, and customer service. Our client is looking for someone detail-driven, calm under pressure, and capable of communicating clearly. You’ll brief drivers on CODs, fragile items, and any exceptions while making sure paperwork and digital records are spot-on. One missed POD or incorrect count can ripple through finance and customer satisfaction, so precision is everything. Daily tasks will include printing and checking delivery notes, sealing cartons, briefing riders, and collecting proof-of-delivery (POD) information. You’ll update trackers meticulously so finance can invoice without disputes and managers have real-time visibility on dispatch status. The role demands neat paperwork, quick math, and the ability to stay composed when time is tight. Every route you prepare correctly contributes to smoother operations, fewer errors, and happier customers. Over time, you’ll gain a strong understanding of dispatch workflows, route planning, and operational coordination. For someone who thrives on accuracy, structure, and making sure the last mile runs flawlessly, this role is both challenging and rewarding. Key Responsibilities: - Print DNs; check items vs route. - Seal cartons; brief riders; collect PODs. - Update delivery trackers. Education & Experience: - Diploma Logistics/Business; 0–1 year. Skills: - Neat paperwork, communication, quick math. KPIs: - POD return rate, dispatch accuracy, and on-time departures. Compensation (Kenya): - Base: KES 48,000–62,000. - Early-shift stipend: KES 1,500–2,500/month for 5:30–6:30 a.m. call-ins. - POD accuracy bonus: Up to KES 2,000/month tied to zero missing PODs. Estimates from clients. Final pay depends on the shift window you can cover, accuracy during trial dispatches, and the route complexity handled. Benefits: - Medical, PPE, tea. Growth Path: - Dispatch → Routing Assistant → Transport Coordinator.