Dispatch Clerk (Entry) [Openings: 2]

Logistics & Supply Chain

K sh 48,000 – 62,000 gross / month

Openings: 2 Location: Nairobi – Umoja II (Mutindwa / Manyanja) Overview: Our client is looking for a detail-driven Dispatch Clerk to be the last quality gate before trucks and riders leave. You’ll consolidate delivery notes, build route packs, verify carton counts, and brief drivers on exceptions, CODs, and fragile handling. The role sits at the hub of warehouse, transport, and customer service. Clear communication and a calm voice under time pressure are vital. You’ll also learn to capture POD data correctly so finance can invoice without disputes. Key Responsibilities: - Print DNs; check items vs route. - Seal cartons; brief riders; collect PODs. - Update delivery trackers. Education & Experience: - Diploma Logistics/Business; 0–1 year. Skills: - Neat paperwork, communication, quick math. KPIs: - POD return rate, dispatch accuracy, and on-time departures. Compensation (Kenya): - Base: KES 48,000–62,000. - Early-shift stipend: KES 1,500–2,500/month for 5:30–6:30 a.m. call-ins. - POD accuracy bonus: Up to KES 2,000/month tied to zero missing PODs. Estimates from clients. Final pay depends on the shift window you can cover, accuracy during trial dispatches, and the route complexity handled. Benefits: - Medical, PPE, tea. Growth Path: - Dispatch → Routing Assistant → Transport Coordinator.