Administrative Jobs Jobs
Junior Data Entry Clerk (Scanning & Indexing). [Openings: 2]
Openings: 2 Location: Nairobi – Tatu City Overview: There’s a certain calm that comes with putting things in order, and this role taps straight into that feeling. You’ll be working with physical files that have been waiting far too long to be organized, some neat, some wildly uncooperative and giving them a clean digital home where they can finally be useful. It’s the kind of work where a good eye and a steady pace make all the difference. Most days follow a rhythm you can settle into: scanning stacks of documents, smoothing out whatever the OCR software decides to misread, and making sure every field, tag, and entry lands exactly where it should. The more you do it, the more satisfying it becomes to watch messy paper trails transform into tidy, searchable records that people can actually find without a scavenger hunt. You don’t need to show up as an expert, just someone who’s patient, attentive, and willing to learn the routines that keep a records system running cleanly. From quality checks to backups to proper indexing, you’ll pick up skills that make the whole operation run smoother. If you enjoy focused work, clear outcomes, and the quiet victory of getting every detail right, this is a place where you’ll genuinely settle in. Key Responsibilities: - Scan in batches; run OCR; verify text. - Key in fields; assign tags; check duplicates. - Back up files; maintain audit trails. Education & Experience: - Certificate/Diploma in ICT/Records. - 0–1 year; comfortable with repetitive tasks. Skills: - Accuracy, speed, spreadsheet basics. KPIs: - Error rate, pages/hour, retrieval success. Compensation: KES 36,000–49,000 base. Client estimates. Higher offers for tested typing speed and zero-error trial. Benefits: - Medical, tea, training. Growth Path: - Data Entry → Records Technician → MIS Assistant.
K sh 36,000 – 49,000 gross / month
Call Centre Trainee (Customer Support). [Openings: 5]
Openings: 5 Location: Nairobi – Mombasa Rd (Along Airtel Centre) Overview: If you’ve ever been patient with friends, family, or even strangers on WhatsApp, this role will put that skill to work and teach you the rest. You’ll join a busy support hub handling calls and chats for e-commerce and utility clients, where every interaction counts and every ticket tells a story. Training is hands-on: scripts, escalation protocols, soft skills, and ticketing systems are all part of the package. You won’t just read instructions you’ll practice real scenarios, troubleshoot basic issues, and learn how to keep customers calm when things go sideways. The pace is lively. One minute you’re verifying an account, the next you’re logging feedback or tagging trends for team reports. Attention to detail, empathy, and quick thinking are your best tools. Our client values upbeat energy and fast learners. You’ll get exposure to how call centres track KPIs like CSAT, AHT, and first-contact resolution skills that look great on any CV and will prepare you for a variety of customer-facing careers. This isn’t just an entry-level stint. Start as an agent, grow into senior roles or training positions, and eventually take the lead as a team supervisor. If you thrive in structured learning environments and enjoy helping people, this is a launchpad you don’t want to miss. Key Responsibilities: - Answer calls/chats; log tickets accurately. - Follow scripts; verify caller identity; escalate as needed. - Capture feedback; tag issues for reports. Education & Experience: - Certificate/Diploma in Customer Care/IT/Admin. - 0–1 year; good spoken English & Kiswahili. Skills: - Typing, listening, empathy, basic troubleshooting. KPIs: - AHT, first-contact resolution, CSAT, QA score. Compensation: KES 42,000–58,000 base + performance bonus (up to 8%). Client estimates. Variation depends on language ability, shift rotations (nights pay higher), and your QA/CSAT after training. Benefits: - Medical, shift transport, snacks. Growth Path: - Agent → Senior Agent/Trainer → Team Lead.
K sh 42,000 – 58,000 gross / month
Junior Personal Assistant (Entry)
Openings: 1 Location: Nairobi – Kileleshwa (Oloitoktok Rd / Mandera Ln) Overview: You’ll be the right hand (and sometimes the left!) to two senior managers, keeping their days organized and their inboxes under control. From diary management to travel requests, you’ll make sure nothing falls through the cracks while learning the nuances of professional gatekeeping and confidentiality. Expect to dive into emails, documents, and light research with precision. You’ll quickly become the person they rely on for timely updates, smooth schedules, and properly filed papers. Proactivity will set you apart; anticipating needs before they’re voiced is half the job. Our client invests in training, so you’ll gain valuable exposure to office etiquette, email tone, and task prioritization. These skills aren’t just about today, they build a foundation for executive support across any sector. The role has variety: one moment you’re drafting a quick note, the next you’re compiling a travel pack or polishing a slide. Attention to detail, speed, and discretion will be your secret weapons. There’s a clear ladder: start as Junior PA, grow into Executive Assistant, and eventually step into Admin Lead responsibilities. If you enjoy being organized, proactive, and quietly indispensable, this role will suit you perfectly. Key Responsibilities: - Manage calendars and meeting notes. - Prepare travel requests/claims. - Draft short emails; file documents neatly. - Track task lists and reminders. Education & Experience: - Diploma in Secretarial/Admin/Business. - 0–2 years; typing 40+ wpm preferred. Skills: - Discretion, grammar, Google/Microsoft tools. KPIs: - On-time meetings, error-free travel packs, response time. Compensation: KES 55,000–78,000 base. Client estimates. Offers move with typing speed, written clarity, and whether you can cover basic slide polishing. Benefits: Medical, airtime, modest training budget. Growth Path: - PA → Executive Assistant → Admin Lead.
K sh 55,000 – 78,000 gross / month
Junior Receptionist (Clinic/Facility). [Openings: 2]
Openings: 2 Location: Nairobi – South B (Bellevue / Hazina) Overview: You’ll be the first smile clients see, the calm in a busy lobby, and the person who makes appointments feel seamless. Checking in visitors, guiding them through queues, and keeping the reception tidy isn’t just about appearances it sets the tone for the whole office. Expect to juggle multiple small tasks at once: confirming bookings, printing receipts, and handling walk-ins without missing a beat. Your ability to stay composed under small bursts of chaos will quickly make you invaluable. Our client invests in training, so you’ll learn etiquette, privacy standards, and basic billing codes. This isn’t just front-desk work, it’s a chance to build customer-care confidence and polish interpersonal skills that last your whole career. The role is highly interactive. You’ll greet people, solve minor hiccups on the spot, and sometimes become the unofficial ambassador of the office vibe. Quick thinking, empathy, and good diction will set you apart. There’s room to grow: start as a Junior Receptionist, then a Reception Lead, and eventually move into broader customer service or branch admin responsibilities. If you thrive on structure, people interaction, and being the linchpin of smooth operations, this is your runway. Key Responsibilities: - Confirm appointments; handle walk-ins. - Register clients; print receipts; guide queues. - Keep the waiting room tidy; escalate issues kindly. Education & Experience: - Certificate/Diploma in Front Office/Customer Care. - 0–1 year; cash-handling a plus. Skills: - Good diction, empathy, and numeric accuracy. KPIs: - Queue time, accuracy in receipts, and client feedback. Compensation: KES 40,000–56,000 base + shift allowance (KES 1,500–3,000). Client estimates. Pay varies with evening/Saturday coverage and cashier support. Benefits: - Medical, uniform, staff clinic rates. Growth Path: - Reception Lead → Customer Service Officer → Branch Admin.
K sh 40,000 – 56,000 gross / month
Junior Administrative Assistant (Data & Schedules). [Openings: 2]
Openings: 2 Location: Nairobi – Westlands (Waiyaki Way / Church Rd) Overview: You’ll be the go-to support for a busy project team, juggling calendars, travel requests, and data entry with accuracy and speed. Every update you log, every memo you draft, keeps the team moving without hiccups. This is the kind of role where attention to detail translates directly into smoother projects. Expect a mix of structured tasks and on-the-fly problem-solving. One minute you’re updating expense trackers or attendance logs, the next you’re arranging a last-minute meeting or chasing approvals. Learning the internal systems quickly will make you indispensable. Our client emphasizes peer coaching and clear checklists, so you won’t be left to figure everything out alone. You’ll pick up transferable skills, Excel mastery, time management, and professional communication that serve across industries. The role also gives you visibility into project operations. You’ll see how planning, reporting, and coordination come together in real-time, and your contributions will directly impact efficiency and decision-making. Grow here, and the path is straightforward: from Admin Assistant to Project Admin and eventually PMO Coordinator. For anyone who thrives on structure, responsibility, and learning the ropes of project support, this is a launchpad role that rewards reliability and initiative. Key Responsibilities: - Update trackers (attendance, expenses, assets). - Prepare simple travel requests and bookings. - Draft memos/letters from templates. - Arrange small meetings and minutes. Education & Experience: - Diploma in Business/Admin/Secretarial/ICT. - 0–2 years; spreadsheets basics required. Skills: - Excel/Sheets, grammar, time management. KPIs: - On-time updates; zero document errors; meeting logistics score. Compensation: KES 48,000–68,000 base. Client estimates. Range depends on Excel proficiency (lookups/pivots), typing speed, and whether you can support basic reporting once trained. Benefits: - Medical, training stipend, tea/snacks. Growth Path: - Admin Assistant → Project Admin → PMO Coordinator.
K sh 48,000 – 68,000 gross / month
Office Runner & Records Clerk (Junior). [Openings: 2]
Openings: 2 Location: Nairobi – Upper Hill (Ragati Rd / Hospital Hill) Overview: This role is all about keeping the office engine running smoothly, sometimes literally on foot. You’ll register files, scan documents, and ensure physical and digital records are accurate, retrievable, and confidential. Every document handled correctly is a small but crucial win for the whole team. Your day blends organization with movement. One moment you’re indexing and archiving records with meticulous care, the next you’re on a bank or courier run, delivering cheques, forms, or legal documents. Accuracy and punctuality are just as important as stamina and a friendly, professional demeanor. Along the way, you’ll pick up skills that go beyond filing. From mastering document scanners and basic office software to understanding chain-of-custody and confidentiality protocols, this is a foundation role that builds trust and reliability across departments. Our client values people who take pride in being the invisible glue that holds admin processes together. Excel here, and the path moves from Records Assistant to Records Officer and eventually Admin Officer, a quiet but powerful career trajectory that rewards precision, reliability, and initiative. Key Responsibilities: - Label and index physical/electronic files. - Scan/archive; maintain retrievable folders. - Hand-deliver cheques, forms, and legal docs with logs. - Track stationery and file supplies. Education & Experience: - Certificate/Diploma in Records/Library/Admin. - 0–1 year; valid NHIF/NSSF; good walking stamina. Skills: - Filing discipline, scanner/software basics, discretion. KPIs: - Retrieval time, zero misfiles, on-time deliveries. Compensation: KES 32,000–45,000 base + transport allowance (KES 2,000–4,000). Client estimates. Actual pay varies with route complexity and how many departments you support. Benefits: - Medical, airtime for official calls, on-the-job training. Growth Path: - Records Assistant → Records Officer → Admin Officer.
K sh 32,000 – 45,000 gross / month
Front Office Assistant (Entry-Level). [Openings: 3]
Openings: 3 Location: Nairobi – Kilimani (Wood Ave / Ring Rd) Overview: Being the first point of contact sets the tone for the entire office, and this role is all about creating that seamless first impression. You’ll greet guests with warmth, route calls efficiently, and manage the small details that make the day run smoothly. Every smile, every accurate message, and every organized visitor log counts. The role isn’t just about politeness, it’s about rhythm and coordination. You’ll learn appointment systems, handle meeting room bookings, and keep the reception area stocked and tidy. When phones ring and visitors arrive simultaneously, your calm and methodical approach keeps things moving without a hitch. Beyond the front desk, you’ll pick up a toolkit of office basics: mail and courier sorting, scanning, printing, and light admin support. This is where learning agility and attention to detail shine, giving you a strong foundation for broader administrative responsibilities. Our client values assistants who can grow into roles of increasing responsibility. Master the front desk, and you can progress to Reception Lead, then Office Administrator, and eventually Admin & Facilities Coordinator, transforming a first-contact role into a career-launching position. Key Responsibilities - Greet and check-in visitors; manage badges and logs. - Answer and transfer calls; take accurate messages. - Book meeting rooms; coordinate refreshments. - Sort mail/couriers; keep reception tidy and stocked. - Support basic admin (printing, filing, scanning). Education & Experience (Entry) - Certificate/Diploma in Front Office/Admin/Secretarial. - 0–1 year; willing to be trained. Skills (Core): - Clear speech, email etiquette, MS Office/Google Workspace, professionalism. KPIs: - Call answer time, visitor satisfaction, and error-free bookings. Compensation (Kenya): KES 38,000–52,000 base. Client estimates. Offers vary with shift coverage (early/late), language skills, and whether you can also cover simple cashier/runner duties. Probation (3 months) may start at the lower band, then be reviewed. Benefits: - Medical, lunch stipend, uniform, and training. Growth Path: - Reception Lead → Office Administrator → Admin & Facilities Coordinator.
K sh 38,000 – 52,000 gross / month
Executive Secretary (Board Liaison)
Openings: 1 Location: Nairobi – Karen (Karen Rd) Overview: Boardroom precision meets everyday diplomacy. Our client, a diversified family group spanning hospitality, real estate, and agribusiness, is looking for an Executive Secretary to keep governance running like clockwork. You’ll handle board calendars, draft minutes and resolutions, and ensure statutory filings never miss a beat. Think of yourself as the invisible backbone of the board: circulating packs on time, tracking actions, onboarding new directors, and liaising with auditors and legal counsel. Every detail matters, from flawless grammar to airtight confidentiality; your work keeps the group compliant and confident. The role demands both tact and technical skill. You’ll navigate board portals, SharePoint, and governance requirements with ease, spotting gaps before they become issues. If minute-taking is your superpower and governance is your language, this is your stage. In return, you’ll gain exposure to multi-sector governance, professional development in company secretariat best practices, and a clear path from Senior Executive Secretary → Governance Officer → Board Admin Lead. Excellence here is visible, measurable, and deeply valued. Key Responsibilities: - Plan board/committee calendars; circulate notices and packs on time. - Draft minutes, resolutions, and action trackers; secure approvals. - Maintain statutory registers and filings with regulators. - Coordinate director onboarding, evaluations, and training. - Manage confidentiality, access, and document retention policies. - Liaise with auditors, legal counsel, and company secretaries. Education & Experience: - Degree in Business/Law/PPM; ICSA or governance training a plus. - 4–6 years board/EXCO admin experience. Skills & Tools: - Minute-taking, legal awareness, SharePoint/board portals, flawless grammar. KPIs: - On-time packs; accuracy of minutes/resolutions; filing compliance; audit outcomes. Compensation (Kenya): KES 160,000–280,000 + annual bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, pension, phone/data, 23–25 leave days, CPD budget. Growth Path: - Senior Executive Secretary → Governance Officer → Company Secretariat/Board Admin Lead. Ideal hierarchy and expected promotion cycle.
K sh 160,000 – 280,000 gross / month
Administrative HR Assistant (Onboarding & Records) [2 positions]
Openings: 2 positions Location: Nairobi – Riverside Drive Overview: If you thrive on checklists, crisp folders, and making things run smoother behind the scenes, this role will feel like home. The company is bringing on two Administrative HR Assistants to help their HR engine stay fast, compliant, and people-friendly. You’ll be the quiet force behind every onboarding experience that feels seamless and organized. Your days will mix data precision with a human touch, prepping contracts, verifying new-hire details, and making sure HRIS updates are spotless. You’ll be the go-to for small but vital moments: confirming bank details, tracking probation reviews, or catching that one missing form before audits do. The team moves fast and values initiative. They’ll trust you to manage information discreetly, communicate clearly, and spot process gaps before they become fires. If you enjoy turning chaos into structure, you’ll fit right in. In return, you’ll gain hands-on exposure to full-cycle HR operations and the tools that power them, the perfect springboard into a generalist or HR officer path. Clean systems, happy employees, and zero missing files? That’s your kind of win. Key Responsibilities: - Prepare contracts, pre-boarding packs, and new-hire kits. - Collect KRA/NHIF/NSSF/Bank details; update HRIS accurately. - Track induction sessions; chase 30/60/90 day check-ins. - Maintain physical/digital personnel files; ensure compliance and privacy. - Issue letters (confirmations, transfers, references) and track sign-offs. - Support HR reports (headcount, leave, attrition) with data accuracy. Education & Experience: - Diploma/Degree in HR/Admin; 1–3 years admin experience. Skills & Tools: - HRIS (Zoho/Bamboo/Sage), Excel, confidentiality, customer service. KPIs: - File completeness %, HRIS accuracy, onboarding SLA, query turnaround. Compensation (Kenya): KES 60,000–100,000 + accuracy bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: Medical, phone/data, 22 leave days, training allowance. Growth Path: - HR Admin → HR Officer → HR Business Partner. Ideal hierarchy and expected promotion cycle.
K sh 60,000 – 100,000 gross / month
Messenger & Office Runner (Logistics Support) [6 positions]
Openings: 6 positions Location: Nairobi – CBD (Haile Selassie Ave) & Westlands Overview: If you’re the kind of person who’s always five minutes early and never loses a slip of paper, this gig’s for you. The consortium is hiring six Office Runners to keep its Nairobi offices moving literally. You’ll be the reliable link between departments, clients, and couriers, making sure every document and parcel gets where it needs to go, fast and intact. This isn’t a “just drop and dash” kind of role; accuracy and accountability are everything. You’ll log every delivery, collect signatures, reconcile petty cash, and keep supervisors updated like clockwork. Whether on foot or bike, your routes will run on precision and trust. It’s honest, steady work that keeps big operations humming in the background. You’ll learn how professional offices really run, build discipline (and calf muscles), and open a clear path into logistics and admin support. Key Responsibilities: - Collect and deliver documents, cheques, parcels, and stamps. - Obtain signatures and stamps; return receipts promptly. - Maintain delivery logs and route plans; update supervisors. - Handle petty cash for errands; reconcile daily. - Keep bikes/courier bags secure; follow safety rules. - Support simple office tasks during downtime. Education & Experience: - KCSE Certificate; prior messenger/courier experience is an advantage. - Valid rider’s license (for bike roles) preferred. Skills & Tools: - Timekeeping, directions/Maps, honesty, and neat record-keeping. KPIs: - On-time deliveries; zero loss incidents; reconciliation accuracy. Compensation (Kenya): KES 30,000–50,000 + transport/fuel allowance + overtime. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, PPE, phone/data, 21 leave days. Growth Path: - Senior Runner → Logistics Assistant → Admin/Facilities Assistant. Ideal hierarchy and expected promotion cycle.
K sh 30,000 – 50,000 gross / month
Procurement & Admin Support
Openings: 1 Location: Nairobi – Ngara (Murang’a Rd) Overview: If colour-coded folders and perfectly matched paperwork make your heart sing, this role will feel like home. The firm is looking for a Procurement & Admin Support Officer in Ngara to keep the gears turning smoothly, RFQs, LPOs, deliveries, and payment files all in flawless order. You’ll be the precision engine behind the buyers: drafting comparative tabs, chasing deliveries, and ensuring every GRN and invoice aligns like clockwork. Finance loves clean files, and you’ll make sure they get them every time. It’s the kind of role that rewards diligence and calm under pressure. You’re not just moving documents; you’re keeping the procurement heartbeat steady and the audit trail spotless, the unsung hero of smooth operations. Key Responsibilities: - Prepare RFQs, capture supplier quotes, and draft comparative tabs. - Raise LPOs; update trackers; share status with requestors. - Collect delivery notes, invoices, and GRNs; file by PO. - Maintain supplier KYC/Compliance folders. - Schedule deliveries and returns; escalate delays. - Support audits with neat, complete files. Education & Experience: - Diploma in Purchasing & Supplies/Business; 1–3 years admin/procurement. Skills & Tools: - ERP/Odoo/SAP basics, Excel, email disciplineand , documentation rigor. KPIs: - PR-to-PO cycle time; file completeness; on-time delivery; audit errors. Compensation (Kenya): KES 60,000–100,000 + accuracy bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, lunch stipend, 21–23 leave days. Growth Path: - Procurement Admin → Junior Buyer → Buyer/Category Assistant. Ideal hierarchy and expected promotion cycle.
K sh 60,000 – 100,000 gross / month
Travel & Events Administrator
Openings: 1 Location: Nairobi – Runda (Woodvale Dr) Overview You know that one person everyone trusts to make travel look effortless and events feel seamless? That’s who this NGO in Runda is looking for. As their Travel & Events Administrator, you’ll be the calm conductor behind every flight booked, every visa stamped, and every workshop that starts on time, name tags, catering, and all. You’ll handle it all with a sharp eye for policy, price, and polish, juggling vendor quotes, per diems, and reconciliation packs without missing a beat. When you’re not hunting down the best flight route, you’ll be curating donor forums and regional meetings that run like clockwork and look like something out of a logistics playbook done right. It’s equal parts travel wizardry and event finesse, perfect for someone who loves order but still enjoys a little chaos (the good kind). If spreadsheets, guest lists, and smooth itineraries are your comfort zone, you’ll fit in beautifully here. Key Responsibilities: - Source flights, hotels, visas, and transfers per policy. - Negotiate rates; maintain preferred vendor lists; track SLAs. - Prepare travel authorizations, per diems, and reconciliation packs. - Plan events (venues, catering, AV, collateral, seating, guest comms). - Keep attendance lists, meal preferences, and accessibility needs. - Close events with feedback forms, budgets, and photo logs. Education & Experience: - Diploma/Degree in Business/Events/Travel; 2–4 years relevant. Skills & Tools: - Travel booking tools, spreadsheets, event checklists, vendor comms. KPIs: - On-budget trips/events; traveller/event NPS; policy compliance; reconciliation timeliness. Compensation (Kenya): KES 90,000–160,000 + event bonuses. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, per diems, phone/data, 22 leave days. Growth Path: - Senior Travel & Events Admin → Events Manager → Admin Services Lead. Ideal hierarchy and expected promotion cycle.
K sh 90,000 – 160,000 gross / month
Facilities & Office Services Coordinator (2 positions)
Openings: 2 positions Location: Nairobi – Donholm (Outer Ring Rd) Overview: If you’re the kind of person who spots a flickering light, a loose hinge, or an empty dispenser and just fixes it, this role will feel like home. Our client’s logistics HQ in Donholm needs two Facilities & Office Services Coordinators to keep things running smoothly from the warehouse to the boardroom. It’s the kind of place where everyone knows your name because you’re the one who keeps the lights on (literally). You’ll juggle maintenance tickets, contractors, cleaners, and safety checks with calm efficiency. Some days it’s a leaky tap; other days it’s coordinating an HSE drill or tracking utility reports. The pace is hands-on and satisfying. You’ll see the results of your work every day, from a tidy lobby to a hazard-free warehouse floor. This isn’t a desk-only job; it’s about presence, problem-solving, and practical care for the spaces people rely on. If you’ve got energy, curiosity, and the kind of common sense that keeps everything ticking, you’ll fit right in. Key Responsibilities: - Log and close maintenance tickets; manage the handyman schedule. - Supervise cleaners, gardeners, and security; inspect against checklists. - Track utilities; report anomalies; coordinate meter readings. - Restock consumables; control inventory and wastage. - Support HSE drills, signage, and first aid checks. - Escort contractors; issue permits; verify service quality. Education & Experience: - Certificate/Diploma in Facilities/Business; 1–3 years similar role. Skills & Tools: - CMMS basics, vendor coordination, Excel/Sheets, safety awareness. KPIs: - Ticket closure time, inspection pass rates, cost variance, and occupant CSAT. Compensation (Kenya): KES 55,000–90,000 + overtime + field allowance. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, PPE, transport stipend, 21 leave days. Growth Path: - Coordinator → Facilities Supervisor → Office/Facilities Manager. Ideal hierarchy and expected promotion cycle.
K sh 55,000 – 90,000 gross / month
Document Controller (Quality & Admin)
Openings: 1 Location: Nairobi – Ruaraka (Baba Dogo Rd) Overview: This Document Controller role in Ruaraka is for someone who thrives on order. Our client, a manufacturing group on the road to ISO certification, needs a steady hand to manage SOPs, forms, and records that must stay versioned, traceable, and audit-ready. The job isn’t just about filing; it’s about building confidence that every document tells the same story, every time. You’ll be the gatekeeper of controlled documentation, ensuring updates move smoothly from draft to approval to release. Each form you log, each revision you track, keeps the business compliant and auditors satisfied. When someone says, “Do we have the latest version?” you’ll already have the answer. Expect to work closely with QA and department heads, training teams on documentation discipline, and catching inconsistencies before they grow. You’ll also prep audit packs, manage access rights, and maintain backups so nothing gets lost in the shuffle. It’s a meticulous role that rewards structure and reliability. If you enjoy clarity, precision, and the calm that comes from a well-labeled system, this is your kind of control. Key Responsibilities: - Maintain document registers; control versions and distribution lists. - Coordinate drafting, review, approval, and issuance workflows. - Train teams on forms/SOP use; manage change requests. - Audit records for completeness, legibility, and retention periods. - Prepare audit packs; close findings with owners. - Back up digital repositories; enforce access rules. Education & Experience; - Diploma/Degree in QA/Business/Admin; 3–5 years in controlled docs/ISO. Skills & Tools; - SharePoint/Doc control systems, Excel, meticulous documentation. KPIs: - On-time revisions, audit findings closed, retrieval time, and training completion. Compensation (Kenya): KES 90,000–150,000 + quality bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: Medical, PPE, training on ISO, 22 leave days. Growth Path Senior Document Controller → Quality Systems Officer → QA/Compliance Lead. Ideal hierarchy and expected promotion cycle.
K sh 90,000 – 150,000 gross / month
Data Entry & Records Clerk (8 positions)
Openings: 8 positions Location: Nairobi – Kahawa Sukari Overview: Our client is hiring eight Data Entry & Records Clerks to keep things tidy behind the scenes at a busy warehouse hub in Kahawa Sukari. It’s the kind of role where small details make big differences; a mistyped number here or a missing file there can ripple across departments. You’ll be the quiet engine room that keeps supplier, inventory, and customer records running smoothly. You’ll rotate between scanning stacks of paperwork, keying in ERP entries, and double-checking data like a detective with a spreadsheet. It’s not just typing, it’s spotting patterns, catching errors before they become problems, and keeping everything findable in both digital and physical formats. The team works fast but values accuracy above all. If you’re methodical, love structure, and find satisfaction in a perfectly balanced log sheet, you’ll fit right in. This role is ideal for early-career professionals ready to build reliable habits and get their foot in the operational door one clean data row at a time. Key Responsibilities: - Capture data from GRNs, invoices, PODs, and forms into ERP/Sheets. - Validate entries; run basic checks; flag mismatches early. - Scan and index documents; maintain naming conventions. - File physical documents securely; track retrieval logs. - Support month-end reconciliations with Finance/Operations. - Hit daily productivity and accuracy targets. Education & Experience: - Certificate/Diploma in ICT/Business; 0–2 years of experience welcome. Skills & Tools: - Typing, scanners, Excel basics, organization, confidentiality. KPIs: - Entries/hour; error rate; retrieval time; backlog clearance. Compensation (Kenya): KES 35,000–60,000 + accuracy bonus + overtime (as needed). Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, meals on late shifts, PPE, 21 leave days. Growth Path: - Senior Clerk → Records Officer → Document Controller. Ideal hierarchy and expected promotion cycle.
K sh 35,000 – 60,000 gross / month
Customer Service Agent (Contact Centre) [12 positions]
Openings: 12 positions Location: Nairobi – Thika Rd Overview: Our client is on the lookout for twelve Customer Service Agents who can keep calm when the chat queue isn’t. Based along Thika Road, you’ll be part of a buzzing contact centre helping customers with orders, returns, and wallet issues, sometimes all before your first cup of tea. If you like solving problems and leaving people happier than you found them, this is your arena. Picture it: headphones on, dashboard open, one customer typing “hello?”, another calling about a delayed parcel, and you unshakenly juggling it all with empathy and precision. You’ll be trained on systems, scripts, and soft skills that make conversations smoother and first-contact resolutions more frequent. Around here, metrics matter, but so does the smile in your voice. Every ticket you close right the first time, every return you process cleanly, every note you log properly, it all keeps the marketplace running seamlessly. You’ll also share the little insights customers drop daily, the ones that help the Product team make smarter tweaks. It’s hands-on work with real impact. If you’re reliable, quick on the keyboard, and can turn “I’m frustrated” into “Thank you so much,” then step up. We’ve got twelve open spots, steady shifts, growth paths that actually materialize, and a team that cheers each other on even on Monday mornings. Key Responsibilities: - Answer calls/chats; follow scripts; solve in first contact where possible. - Log tickets; categorize correctly; escalate with all info needed. - Process returns/exchanges; verify documents and eligibility. - Educate customers on self-service; capture feedback for Product. - Hit AHT, QA, and CSAT targets; join weekly coaching sessions. - Keep knowledge base notes current; suggest improvements. Education & Experience: - Diploma/Certificate in Business/IT/Comms; contact-centre experience is a plus. Skills & Tools: - Typing speed, calm voice, CRM/ticketing systems, conflict resolution. KPIs: - FCR, AHT, CSAT/NPS, QA scores, adherence. Compensation (Kenya): KES 45,000–80,000 + shift allowance + monthly incentives. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, transport stipend for late shifts, 21 leave days, staff discount. Growth Path: - Senior Agent → Team Leader → Quality/Workforce/Training → Service Delivery Manager. Ideal hierarchy and expected promotion cycle.
K sh 45,000 – 80,000 gross / month
Administrative Assistant (Departmental) [5 positions]
Openings: 5 positions Location: Nairobi – Parklands (Wambugu Rd) Overview: Our client is hunting for five Administrative Assistants who can make chaos look choreographed. Parklands-based and team-divided (Sales, Finance, HR, Ops, and Marketing), you’ll be the unsung hero who keeps calendars tight, papers filed, and people exactly where they need to be. Think of yourself as the team’s internal GPS rerouting when things go off track, calmly and efficiently. The workday moves fast. One minute you’re formatting minutes, the next you’re booking a meeting, reconciling petty cash, and reminding someone that “tomorrow” was actually today. You’ll need the reflexes of a juggler, the eye of an editor, and the patience of a saint, all while keeping your folders color-coded and your emails typo-free. You’ll be everyone’s go-to for the little details that make big things happen: LPOs, GRNs, expense sheets, shared drives, the lot. Clear communication and a tidy digital trail are your trademarks. And yes, people will start sentences with “Can you quickly…” but they’ll end them with “Thanks, that saved us.” If you like things running just so, get a quiet thrill from ticking off to-dos, and can stay cool in a crossfire of “urgent” requests, this gig’s built for you. Five seats are open, and the right mix of precision and personality could make one of them yours. Key Responsibilities: - Draft letters, minutes, and simple reports; proof and format. - Manage calendars, room bookings, and small events. - Prepare LPOs/GRNs; track deliveries; file invoices and receipts. - Support expense claims and petty cash reconciliations. - Organize shared drives; maintain orderly folders and naming rules. - Handle simple vendor and customer calls; route to owners. - Keep team trackers up to date; chase actions politely. Education & Experience: - Diploma/Degree in Business/Admin; 1–3 years admin support. Skills & Tools: - MS/Google Suite, basic ERP familiarity, attention to detail, service mindset. KPIs: - Document accuracy; SLA to close admin tickets; calendar conflicts avoided. Compensation (Kenya): KES 55,000–90,000 + quarterly performance bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, phone/data, 21–23 leave days, learning stipend. Growth Path: - Senior Admin Assistant → Team Coordinator → Office/Project Administrator. Ideal hierarchy and expected promotion cycle.
K sh 55,000 – 90,000 gross / month
Receptionist (Front Desk) [3 positions]
Openings: 3 positions Location: Nairobi – CBD (Kenyatta Ave), Westlands, and Lavington Overview: Our client is on the lookout for three Receptionists who bring equal parts warmth and order to busy front desks across Nairobi CBD, Westlands, and Lavington. You’ll be the friendly face guests remember, the calm voice that keeps calls flowing, and the quiet force that makes a busy office feel seamless. This isn’t just about answering phones; it’s about making the first impression that sets the tone for everything that follows. From greeting clients and logging couriers to keeping meeting rooms on schedule, you’ll juggle a bit of admin, a bit of tech, and a lot of human connection. Training’s on the house, all you need is a professional polish, reliability, and a service mindset. If you take pride in tidy desks, confident hellos, and days that run like clockwork, this is your lane. You’ll be joining a professional network that values initiative, teamwork, and growth, where good receptionists don’t stay “junior” for long. Key Responsibilities: - Greet guests; issue badges; notify hosts; manage queues. - Handle multi-line switchboard; route calls; take accurate messages. - Book rooms; arrange refreshments; support basic AV. - Receive courier mail; log and distribute securely. - Maintain front desk supplies, tidiness, and daily checklists. - Escalate issues (security, maintenance, HSE) promptly. Education & Experience: - Certificate/Diploma in Business/Front Office; 1–2 years of experience preferred. Skills & Tools: - Polished communication, MS Office/Google Workspace, phone etiquette, grooming. KPIs: - Answer time, visitor wait time, accuracy of logs, CSAT from hosts. Compensation (Kenya): KES 45,000–70,000 + overtime/shift allowance (where applicable). Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical; uniform allowance; lunch stipend (some sites); 21 leave days. Growth Path: - Senior Receptionist → Front Office Supervisor → Office Manager. Ideal hierarchy and expected promotion cycle.
K sh 45,000 – 70,000 gross / month
Front Office & Guest Relations Supervisor
Openings: 1 Location: Nairobi – Kilimani (Argwings Kodhek Rd) Overview: Some people greet guests. You, however, set the tone. Our client, a corporate services firm in Kilimani, is looking for a Front Office & Guest Relations Supervisor who can make every lobby moment feel like a five-star welcome minus the fake smiles. You’ll lead a small but mighty front desk team, sharpen scripts, and turn every visit, demo, and handshake into a seamless brand experience. From coffee cups to call flows, you’ll know what’s happening, when, and why. Think of yourself as the conductor of first impressions, cueing receptionists, coordinating AV setups, and making sure meeting rooms (and moods) stay perfectly balanced. You’ll juggle visitors, VIPs, and last-minute schedule changes without breaking a sweat or a smile. The role needs equal parts polish and practicality. You’ll shape a front office that runs on systems but feels personal, where a guest’s name is remembered, feedback is actioned, and the plants are never dying on your watch. If you’ve ever been told you “run things like a hotel GM” (and secretly loved it), this is your stage. Bring your people skills, taste for detail, and cool-under-pressure energy. This company values hospitality, which means business. Key Responsibilities: - Lead a team of receptionists; set rosters, standards, and coaching. - Design greetings, call flows, and escalation scripts. - Own meeting room scheduling, set-ups, refreshments, and AV checks. - Maintain visitor logs, badges, and GDPR-style consent processes. - Handle VIP visits; align security and parking; prep host teams. - Capture feedback; resolve complaints; publish monthly insights. - Keep lobby immaculate—signage, displays, plants, music. - Track front-office KPIs and training calendars. Education & Experience: - Diploma/Degree in Hospitality/Business; 3–5 years front office with 1+ lead. Skills & Tools: - Customer care, AV basics, scheduling tools, grooming standards, empathy. KPIs: - Wait times; first-contact resolution; visitor CSAT; escalation turnaround. Compensation (Kenya): KES 90,000–150,000 + service bonus. Figures are client estimates and vary with experience. Benefits: - Medical, uniform allowance, phone/data, 21–23 leave days. Growth Path: Front Office Supervisor → Guest Experience Manager → Office/Facilities Manager. Ideal hierarchy and expected promotion cycle.
K sh 90,000 – 150,000 gross / month
Office Manager (HQ Operations)
Openings: 1 Location: Nairobi – Upper Hill (Kilimanjaro Rd) Overview: This is the kind of role that keeps a company humming. Our client, a fintech with 300+ staff and a hybrid rhythm, is looking for an Office Manager who can turn workspace chaos into calm efficiency. You’ll be the person everyone counts on to make sure things just work, from facilities and vendors to seating charts, supplies, and safety drills. Predictable budgets, reliable services, and a spotless office experience are your signature. You’ll manage the heartbeat of HQ, coordinating reception, contractors, maintenance, and executive meetings with equal ease. Whether you’re organizing a wellness day, fixing a stubborn printer, or closing a monthly report, you’ll keep things moving without drama. The team loves proactive communicators who can balance people and process, and who know that good admin is what makes everything else possible. If you take pride in keeping offices functional, welcoming, and quietly world-class, this is a role where your systems mindset and calm control will shine. The perfect blend of service and structure in one of Nairobi’s most dynamic fintechs. Key Responsibilities: - Manage reception, mailroom, meeting rooms, and visitor protocols. - Own service contracts (cleaning, security, catering, printers, water). - Plan preventive maintenance with landlords/contractors; keep asset logs. - Oversee supplies procurement, inventory, and petty cash with controls. - Coordinate office moves, seating plans, and hybrid desk bookings. - Enforce HSE basics (drills, first aid kits, signage); track incidents. - Run office events: town halls, trainings, wellness days. - Track KPIs (SLA attainment, cost/seat, incident response) and monthly reports. - Approve invoices; reconcile to contracts; manage vendor scorecards. - Keep policy/SOP documentation current and auditable. Education & Experience: - Degree/Diploma in Business/Facilities; 4–6 years admin/facilities leadership. Skills & Tools: - Vendor management, budgeting, CMMS basics, Excel/BI, stakeholder comms. KPIs; - SLA adherence, cost/seat vs budget, occupant CSAT, and incident resolution time. Compensation (Kenya): KES 130,000–230,000 + annual bonus + phone allowance. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical (inpatient/outpatient) + dental/optical, life cover, pension, 22–24 leave days, commuter stipend, training allowance. Growth Path: - Senior Office Manager → Workplace Lead → Head of Admin & Facilities. Ideal hierarchy and expected promotion cycle.
K sh 130,000 – 230,000 gross / month
Executive Assistant to CEO
Openings: 1 Location: Nairobi – Westlands (Greenway Rd) Overview: This is not your average EA role; it’s the heartbeat of a fast-scaling tech-enabled retail group where decisions move quickly, and every detail counts. You’ll work directly with the CEO, managing time, information, and priorities across e-commerce, distribution, and retail operations. From high-level strategy sessions to hands-on coordination, you’ll make sure the right conversations happen and the follow-through actually sticks. Your days will blend classic executive support with project coordination. You’ll manage complex calendars, travel, and investor meetings while also tracking key projects, preparing decks, and keeping leadership reviews crisp and outcome-focused. Expect a front-row seat to commercial decisions and confidential people matters. Discretion, polish, and stamina are essential. You’ll be trusted to write and review board memos, briefings, and investor updates, often turning raw notes into clean, executive-ready communications. Behind the scenes, you’ll refine processes, keep the CEO’s world organized, and ensure meetings start on time and end with actions. When VIPs visit, your coordination with Security, Facilities, and IT ensures everything runs flawlessly. If you thrive in high-trust, fast-paced environments where judgment, precision, and anticipation define success, this role gives you a rare chance to operate at the center of strategy and execution. Key Responsibilities: - Manage complex calendars, travel, visas, and briefing packs. - Prepare meeting agendas, capture actions, and chase owners to closure. - Draft emails, board memos, and investor updates; proof for tone/accuracy. - Coordinate leadership rhythms (WBR/MBR/QBR) and decks. - Track strategic projects; maintain RAID (risks/actions/issues/decisions) logs. - Gate incoming requests; triage with judgment; escalate only what matters. - Handle expense reports, vendor LPOs, and confidentiality agreements. - Host VIP visitors; align Security/Facilities/IT for flawless meetings. - Maintain a light CRM for key partners and policy renewals. - Uphold information security and records protocols. Education & Experience: - Degree/Diploma in Business/Communication; 4–6 years EA/PA to C-level. - Board/Investor exposure is a strong advantage. Skills & Tools: - Top-tier written comms, Google/Microsoft Suite, project boards (Asana/Jira), discretion. KPIs: - Action closure rate, meeting effectiveness scores, calendar conflicts avoided, and on-time deliverables. Compensation (Kenya): KES 180,000–300,000 base + annual performance bonus (up to 15%) + phone/data allowance. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical (inpatient 1.0–1.5M, outpatient 100–200k) + dental/optical, life cover (2× salary), pension (5–7%), 24–26 leave days, flexible WFH days, training budget, wellness stipend. Growth Path (hierarchy/expected promotions): - Senior EA → Chief of Staff → Operations/Projects Manager. This is the ideal hierarchy inside the client’s company and thus the expected growth cycle for this position.
K sh 180,000 – 300,000 gross / month