Overview: If you thrive on checklists, crisp folders, and making things run smoother behind the scenes, this role will feel like home. The company is bringing on two Administrative HR Assistants to help their HR engine stay fast, compliant, and people-friendly. You’ll be the quiet force behind every onboarding experience that feels seamless and organized. Your days will mix data precision with a human touch, prepping contracts, verifying new-hire details, and making sure HRIS updates are spotless. You’ll be the go-to for small but vital moments: confirming bank details, tracking probation reviews, or catching that one missing form before audits do. The team moves fast and values initiative. They’ll trust you to manage information discreetly, communicate clearly, and spot process gaps before they become fires. If you enjoy turning chaos into structure, you’ll fit right in. In return, you’ll gain hands-on exposure to full-cycle HR operations and the tools that power them, the perfect springboard into a generalist or HR officer path. Clean systems, happy employees, and zero missing files? That’s your kind of win. Key Responsibilities: - Prepare contracts, pre-boarding packs, and new-hire kits. - Collect KRA/NHIF/NSSF/Bank details; update HRIS accurately. - Track induction sessions; chase 30/60/90 day check-ins. - Maintain physical/digital personnel files; ensure compliance and privacy. - Issue letters (confirmations, transfers, references) and track sign-offs. - Support HR reports (headcount, leave, attrition) with data accuracy. Education & Experience: - Diploma/Degree in HR/Admin; 1–3 years admin experience. Skills: - HRIS (Zoho/Bamboo/Sage), Excel, confidentiality, customer service. KPIs: - File completeness %, HRIS accuracy, onboarding SLA, query turnaround. Compensation: KES 60,000–100,000 + accuracy bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: Medical, phone/data, 22 leave days, training allowance. Growth Path: - HR Admin → HR Officer → HR Business Partner. Ideal hierarchy and expected promotion cycle.
K sh 60,000 – 100,000 gross / month
Overview: Some people greet guests. You, however, set the tone. Our client, a corporate services firm in Kilimani, is looking for a Front Office & Guest Relations Supervisor who can make every lobby moment feel like a five-star welcome minus the fake smiles. You’ll lead a small but mighty front desk team, sharpen scripts, and turn every visit, demo, and handshake into a seamless brand experience. From coffee cups to call flows, you’ll know what’s happening, when, and why. Think of yourself as the conductor of first impressions, cueing receptionists, coordinating AV setups, and making sure meeting rooms (and moods) stay perfectly balanced. You’ll juggle visitors, VIPs, and last-minute schedule changes without breaking a sweat or a smile. The role needs equal parts polish and practicality. You’ll shape a front office that runs on systems but feels personal, where a guest’s name is remembered, feedback is actioned, and the plants are never dying on your watch. If you’ve ever been told you “run things like a hotel GM” (and secretly loved it), this is your stage. Bring your people skills, taste for detail, and cool-under-pressure energy. This company values hospitality, which means business. Key Responsibilities: - Lead a team of receptionists; set rosters, standards, and coaching. - Design greetings, call flows, and escalation scripts. - Own meeting room scheduling, set-ups, refreshments, and AV checks. - Maintain visitor logs, badges, and GDPR-style consent processes. - Handle VIP visits; align security and parking; prep host teams. - Capture feedback; resolve complaints; publish monthly insights. - Keep lobby immaculate—signage, displays, plants, music. - Track front-office KPIs and training calendars. Education & Experience: - Diploma/Degree in Hospitality/Business; 3–5 years front office with 1+ lead. Skills: - Customer care, AV basics, scheduling tools, grooming standards, empathy. KPIs: - Wait times; first-contact resolution; visitor CSAT; escalation turnaround. Compensation: KES 90,000–150,000 + service bonus. Figures are client estimates and vary with experience. Benefits: - Medical, uniform allowance, phone/data, 21–23 leave days. Growth Path: Front Office Supervisor → Guest Experience Manager → Office/Facilities Manager. Ideal hierarchy and expected promotion cycle.
K sh 90,000 – 150,000 gross / month
Overview: Our client is hiring eight Data Entry & Records Clerks to keep things tidy behind the scenes at a busy warehouse hub in Kahawa Sukari. It’s the kind of role where small details make big differences; a mistyped number here or a missing file there can ripple across departments. You’ll be the quiet engine room that keeps supplier, inventory, and customer records running smoothly. You’ll rotate between scanning stacks of paperwork, keying in ERP entries, and double-checking data like a detective with a spreadsheet. It’s not just typing, it’s spotting patterns, catching errors before they become problems, and keeping everything findable in both digital and physical formats. The team works fast but values accuracy above all. If you’re methodical, love structure, and find satisfaction in a perfectly balanced log sheet, you’ll fit right in. This role is ideal for early-career professionals ready to build reliable habits and get their foot in the operational door one clean data row at a time. Key Responsibilities: - Capture data from GRNs, invoices, PODs, and forms into ERP/Sheets. - Validate entries; run basic checks; flag mismatches early. - Scan and index documents; maintain naming conventions. - File physical documents securely; track retrieval logs. - Support month-end reconciliations with Finance/Operations. - Hit daily productivity and accuracy targets. Education & Experience: - Certificate/Diploma in ICT/Business; 0–2 years of experience welcome. Skills: - Typing, scanners, Excel basics, organization, confidentiality. KPIs: - Entries/hour; error rate; retrieval time; backlog clearance. Compensation: KES 35,000–60,000 + accuracy bonus + overtime (as needed). Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, meals on late shifts, PPE, 21 leave days. Growth Path: - Senior Clerk → Records Officer → Document Controller. Ideal hierarchy and expected promotion cycle.
K sh 35,000 – 60,000 gross / month
Overview: Boardroom precision meets everyday diplomacy. Our client, a diversified family group spanning hospitality, real estate, and agribusiness, is looking for an Executive Secretary to keep governance running like clockwork. You’ll handle board calendars, draft minutes and resolutions, and ensure statutory filings never miss a beat. Think of yourself as the invisible backbone of the board: circulating packs on time, tracking actions, onboarding new directors, and liaising with auditors and legal counsel. Every detail matters, from flawless grammar to airtight confidentiality; your work keeps the group compliant and confident. The role demands both tact and technical skill. You’ll navigate board portals, SharePoint, and governance requirements with ease, spotting gaps before they become issues. If minute-taking is your superpower and governance is your language, this is your stage. In return, you’ll gain exposure to multi-sector governance, professional development in company secretariat best practices, and a clear path from Senior Executive Secretary → Governance Officer → Board Admin Lead. Excellence here is visible, measurable, and deeply valued. Key Responsibilities: - Plan board/committee calendars; circulate notices and packs on time. - Draft minutes, resolutions, and action trackers; secure approvals. - Maintain statutory registers and filings with regulators. - Coordinate director onboarding, evaluations, and training. - Manage confidentiality, access, and document retention policies. - Liaise with auditors, legal counsel, and company secretaries. Education & Experience: - Degree in Business/Law/PPM; ICSA or governance training a plus. - 4–6 years board/EXCO admin experience. Skills: Skills & Tools: - Minute-taking, legal awareness, SharePoint/board portals, flawless grammar. KPIs: - On-time packs; accuracy of minutes/resolutions; filing compliance; audit outcomes. Compensation: KES 160,000–280,000 + annual bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, pension, phone/data, 23–25 leave days, CPD budget. Growth Path: - Senior Executive Secretary → Governance Officer → Company Secretariat/Board Admin Lead. Ideal hierarchy and expected promotion cycle.
K sh 160,000 – 280,000 gross / month
Overview: This Document Controller role in Ruaraka is for someone who thrives on order. Our client, a manufacturing group on the road to ISO certification, needs a steady hand to manage SOPs, forms, and records that must stay versioned, traceable, and audit-ready. The job isn’t just about filing; it’s about building confidence that every document tells the same story, every time. You’ll be the gatekeeper of controlled documentation, ensuring updates move smoothly from draft to approval to release. Each form you log, each revision you track, keeps the business compliant and auditors satisfied. When someone says, “Do we have the latest version?” you’ll already have the answer. Expect to work closely with QA and department heads, training teams on documentation discipline, and catching inconsistencies before they grow. You’ll also prep audit packs, manage access rights, and maintain backups so nothing gets lost in the shuffle. It’s a meticulous role that rewards structure and reliability. If you enjoy clarity, precision, and the calm that comes from a well-labeled system, this is your kind of control. Key Responsibilities: - Maintain document registers; control versions and distribution lists. - Coordinate drafting, review, approval, and issuance workflows. - Train teams on forms/SOP use; manage change requests. - Audit records for completeness, legibility, and retention periods. - Prepare audit packs; close findings with owners. - Back up digital repositories; enforce access rules. Education & Experience: - Diploma/Degree in QA/Business/Admin; 3–5 years in controlled docs/ISO. Skills: - SharePoint/Doc control systems, Excel, meticulous documentation. KPIs: - On-time revisions, audit findings closed, retrieval time, and training completion. Compensation: KES 90,000–150,000 + quality bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: Medical, PPE, training on ISO, 22 leave days. Growth Path: Senior Document Controller → Quality Systems Officer → QA/Compliance Lead. Ideal hierarchy and expected promotion cycle.
K sh 90,000 – 150,000 gross / month
Overview: Our client is hunting for five Administrative Assistants who can make chaos look choreographed. Parklands-based and team-divided (Sales, Finance, HR, Ops, and Marketing), you’ll be the unsung hero who keeps calendars tight, papers filed, and people exactly where they need to be. Think of yourself as the team’s internal GPS rerouting when things go off track, calmly and efficiently. The workday moves fast. One minute you’re formatting minutes, the next you’re booking a meeting, reconciling petty cash, and reminding someone that “tomorrow” was actually today. You’ll need the reflexes of a juggler, the eye of an editor, and the patience of a saint, all while keeping your folders color-coded and your emails typo-free. You’ll be everyone’s go-to for the little details that make big things happen: LPOs, GRNs, expense sheets, shared drives, the lot. Clear communication and a tidy digital trail are your trademarks. And yes, people will start sentences with “Can you quickly…” but they’ll end them with “Thanks, that saved us.” If you like things running just so, get a quiet thrill from ticking off to-dos, and can stay cool in a crossfire of “urgent” requests, this gig’s built for you. Five seats are open, and the right mix of precision and personality could make one of them yours. Key Responsibilities: - Draft letters, minutes, and simple reports; proof and format. - Manage calendars, room bookings, and small events. - Prepare LPOs/GRNs; track deliveries; file invoices and receipts. - Support expense claims and petty cash reconciliations. - Organize shared drives; maintain orderly folders and naming rules. - Handle simple vendor and customer calls; route to owners. - Keep team trackers up to date; chase actions politely. Education & Experience: - Diploma/Degree in Business/Admin; 1–3 years admin support. Skills: Skills & Tools: - MS/Google Suite, basic ERP familiarity, attention to detail, service mindset. KPIs: - Document accuracy; SLA to close admin tickets; calendar conflicts avoided. Compensation: KES 55,000–90,000 + quarterly performance bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, phone/data, 21–23 leave days, learning stipend. Growth Path: - Senior Admin Assistant → Team Coordinator → Office/Project Administrator. Ideal hierarchy and expected promotion cycle.
K sh 55,000 – 90,000 gross / month
Overview: Our client is on the lookout for twelve Customer Service Agents who can keep calm when the chat queue isn’t. Based along Thika Road, you’ll be part of a buzzing contact centre helping customers with orders, returns, and wallet issues, sometimes all before your first cup of tea. If you like solving problems and leaving people happier than you found them, this is your arena. Picture it: headphones on, dashboard open, one customer typing “hello?”, another calling about a delayed parcel, and you unshakenly juggling it all with empathy and precision. You’ll be trained on systems, scripts, and soft skills that make conversations smoother and first-contact resolutions more frequent. Around here, metrics matter, but so does the smile in your voice. Every ticket you close right the first time, every return you process cleanly, every note you log properly, it all keeps the marketplace running seamlessly. You’ll also share the little insights customers drop daily, the ones that help the Product team make smarter tweaks. It’s hands-on work with real impact. If you’re reliable, quick on the keyboard, and can turn “I’m frustrated” into “Thank you so much,” then step up. We’ve got twelve open spots, steady shifts, growth paths that actually materialize, and a team that cheers each other on even on Monday mornings. Key Responsibilities: - Answer calls/chats; follow scripts; solve in first contact where possible. - Log tickets; categorize correctly; escalate with all info needed. - Process returns/exchanges; verify documents and eligibility. - Educate customers on self-service; capture feedback for Product. - Hit AHT, QA, and CSAT targets; join weekly coaching sessions. - Keep knowledge base notes current; suggest improvements. Education & Experience: - Diploma/Certificate in Business/IT/Comms; contact-centre experience is a plus. Skills: Skills & Tools: - Typing speed, calm voice, CRM/ticketing systems, conflict resolution. KPIs: - FCR, AHT, CSAT/NPS, QA scores, adherence. Compensation: Compensation (Kenya): KES 45,000–80,000 + shift allowance + monthly incentives. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, transport stipend for late shifts, 21 leave days, staff discount. Growth Path: - Senior Agent → Team Leader → Quality/Workforce/Training → Service Delivery Manager. Ideal hierarchy and expected promotion cycle.
K sh 45,000 – 80,000 gross / month
Overview: This is not your average EA role; it’s the heartbeat of a fast-scaling tech-enabled retail group where decisions move quickly, and every detail counts. You’ll work directly with the CEO, managing time, information, and priorities across e-commerce, distribution, and retail operations. From high-level strategy sessions to hands-on coordination, you’ll make sure the right conversations happen and the follow-through actually sticks. Your days will blend classic executive support with project coordination. You’ll manage complex calendars, travel, and investor meetings while also tracking key projects, preparing decks, and keeping leadership reviews crisp and outcome-focused. Expect a front-row seat to commercial decisions and confidential people matters. Discretion, polish, and stamina are essential. You’ll be trusted to write and review board memos, briefings, and investor updates, often turning raw notes into clean, executive-ready communications. Behind the scenes, you’ll refine processes, keep the CEO’s world organized, and ensure meetings start on time and end with actions. When VIPs visit, your coordination with Security, Facilities, and IT ensures everything runs flawlessly. If you thrive in high-trust, fast-paced environments where judgment, precision, and anticipation define success, this role gives you a rare chance to operate at the center of strategy and execution. Key Responsibilities: - Manage complex calendars, travel, visas, and briefing packs. - Prepare meeting agendas, capture actions, and chase owners to closure. - Draft emails, board memos, and investor updates; proof for tone/accuracy. - Coordinate leadership rhythms (WBR/MBR/QBR) and decks. - Track strategic projects; maintain RAID (risks/actions/issues/decisions) logs. - Gate incoming requests; triage with judgment; escalate only what matters. - Handle expense reports, vendor LPOs, and confidentiality agreements. - Host VIP visitors; align Security/Facilities/IT for flawless meetings. - Maintain a light CRM for key partners and policy renewals. - Uphold information security and records protocols. Education & Experience: - Degree/Diploma in Business/Communication; 4–6 years EA/PA to C-level. - Board/Investor exposure is a strong advantage. Skills: - Top-tier written comms, Google/Microsoft Suite, project boards (Asana/Jira), discretion. KPIs: - Action closure rate, meeting effectiveness scores, calendar conflicts avoided, and on-time deliverables. Compensation: KES 180,000–300,000 base + annual performance bonus (up to 15%) + phone/data allowance. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical (inpatient 1.0–1.5M, outpatient 100–200k) + dental/optical, life cover (2× salary), pension (5–7%), 24–26 leave days, flexible WFH days, training budget, wellness stipend. Growth Path: Growth Path (hierarchy/expected promotions): - Senior EA → Chief of Staff → Operations/Projects Manager. This is the ideal hierarchy inside the client’s company and thus the expected growth cycle for this position.
K sh 180,000 – 300,000 gross / month