Administrative Jobs Jobs
Junior Data Entry Clerk (Scanning & Indexing). [Openings: 2]
Openings: 2 Location: Nairobi – Tatu City Overview: Our client is looking for attentive Data Entry Clerks to digitize paper records and index them for quick search. You’ll learn OCR tools, quality checks, and back-up routines. Accuracy and patience are key. Key Responsibilities: - Scan in batches; run OCR; verify text. - Key in fields; assign tags; check duplicates. - Back up files; maintain audit trails. Education & Experience: - Certificate/Diploma in ICT/Records. - 0–1 year; comfortable with repetitive tasks. Skills: - Accuracy, speed, spreadsheet basics. KPIs: - Error rate, pages/hour, retrieval success. Compensation: KES 36,000–49,000 base. Client estimates. Higher offers for tested typing speed and zero-error trial. Benefits: - Medical, tea, training. Growth Path: - Data Entry → Records Technician → MIS Assistant.
K sh 36,000 – 49,000 gross / month
Call Centre Trainee (Customer Support). [Openings: 5]
Openings: 5 Location: Nairobi – Mombasa Rd (Along Airtel Centre) Overview: Our client is looking for Call Centre Trainees to join a friendly support team handling inbound queries for e-commerce and utilities. You’ll learn scripts, soft skills, ticketing tools, and how to escalate correctly. If you’re patient, upbeat, and a fast learner, this is a solid start. Key Responsibilities: - Answer calls/chats; log tickets accurately. - Follow scripts; verify caller identity; escalate as needed. - Capture feedback; tag issues for reports. Education & Experience: - Certificate/Diploma in Customer Care/IT/Admin. - 0–1 year; good spoken English & Kiswahili. Skills: - Typing, listening, empathy, basic troubleshooting. KPIs: - AHT, first-contact resolution, CSAT, QA score. Compensation: KES 42,000–58,000 base + performance bonus (up to 8%). Client estimates. Variation depends on language ability, shift rotations (nights pay higher), and your QA/CSAT after training. Benefits: - Medical, shift transport, snacks. Growth Path: - Agent → Senior Agent/Trainer → Team Lead.
K sh 42,000 – 58,000 gross / month
Junior Personal Assistant (Entry)
Openings: 1 Location: Nairobi – Kileleshwa (Oloitoktok Rd / Mandera Ln) Overview: Our client is looking for a Junior PA to support two senior managers with diary entries, travel, and light research. Expect training on email etiquette, gatekeeping, and confidentiality. You’ll be a proactive team player who anticipates needs and follows instructions precisely. Key Responsibilities: - Manage calendars and meeting notes. - Prepare travel requests/claims. - Draft short emails; file documents neatly. - Track task lists and reminders. Education & Experience: - Diploma in Secretarial/Admin/Business. - 0–2 years; typing 40+ wpm preferred. Skills: - Discretion, grammar, Google/Microsoft tools. KPIs: - On-time meetings, error-free travel packs, response time. Compensation: KES 55,000–78,000 base. Client estimates. Offers move with typing speed, written clarity, and whether you can cover basic slide polishing. Benefits: Medical, airtime, modest training budget. Growth Path: - PA → Executive Assistant → Admin Lead.
K sh 55,000 – 78,000 gross / month
Junior Receptionist (Clinic/Facility). [Openings: 2]
Openings: 2 Location: Nairobi – South B (Bellevue / Hazina) Overview: Our client is looking for a warm Junior Receptionist to check in clients, confirm appointments, and keep the waiting area calm and orderly. You’ll receive training on etiquette, privacy, and basic billing codes. Ideal for a people-person who remains composed. Key Responsibilities: - Confirm appointments; handle walk-ins. - Register clients; print receipts; guide queues. - Keep the waiting room tidy; escalate issues kindly. Education & Experience: - Certificate/Diploma in Front Office/Customer Care. - 0–1 year; cash-handling a plus. Skills: - Good diction, empathy, and numeric accuracy. KPIs: - Queue time, accuracy in receipts, and client feedback. Compensation: KES 40,000–56,000 base + shift allowance (KES 1,500–3,000). Client estimates. Pay varies with evening/Saturday coverage and cashier support. Benefits: - Medical, uniform, staff clinic rates. Growth Path: - Reception Lead → Customer Service Officer → Branch Admin.
K sh 40,000 – 56,000 gross / month
Junior Administrative Assistant (Data & Schedules). [Openings: 2]
Openings: 2 Location: Nairobi – Westlands (Waiyaki Way / Church Rd) Overview: Our client is seeking a Junior Admin to assist with calendars, travel requests, and data entry for a busy project team. You’ll learn internal tools, draft simple memos, and keep track of updates. It’s a structured, supportive environment with clear checklists and peer coaching. Key Responsibilities: - Update trackers (attendance, expenses, assets). - Prepare simple travel requests and bookings. - Draft memos/letters from templates. - Arrange small meetings and minutes. Education & Experience: - Diploma in Business/Admin/Secretarial/ICT. - 0–2 years; spreadsheets basics required. Skills: - Excel/Sheets, grammar, time management. KPIs: - On-time updates; zero document errors; meeting logistics score. Compensation: KES 48,000–68,000 base. Client estimates. Range depends on Excel proficiency (lookups/pivots), typing speed, and whether you can support basic reporting once trained. Benefits: - Medical, training stipend, tea/snacks. Growth Path: - Admin Assistant → Project Admin → PMO Coordinator.
K sh 48,000 – 68,000 gross / month
Office Runner & Records Clerk (Junior). [Openings: 2]
Openings: 2 Location: Nairobi – Upper Hill (Ragati Rd / Hospital Hill) Overview: Our client is looking for an organized Office Runner & Records Clerk to register files, scan documents, and complete bank/courier runs. You’ll be trained on records indexing, confidentiality, and chain-of-custody. Team spirit, punctuality, and neat filing are essential. Key Responsibilities: - Label and index physical/electronic files. - Scan/archive; maintain retrievable folders. - Hand-deliver cheques, forms, and legal docs with logs. - Track stationery and file supplies. Education & Experience: - Certificate/Diploma in Records/Library/Admin. - 0–1 year; valid NHIF/NSSF; good walking stamina. Skills: - Filing discipline, scanner/software basics, discretion. KPIs: - Retrieval time, zero misfiles, on-time deliveries. Compensation: KES 32,000–45,000 base + transport allowance (KES 2,000–4,000). Client estimates. Actual pay varies with route complexity and how many departments you support. Benefits: - Medical, airtime for official calls, on-the-job training. Growth Path: - Records Assistant → Records Officer → Admin Officer.
K sh 32,000 – 45,000 gross / month
Front Office Assistant (Entry-Level). [Openings: 3]
Openings: 3 Location: Nairobi – Kilimani (Wood Ave / Ring Rd) Overview: Our client is looking for a friendly, detail-oriented Front Office Assistant to welcome guests, route calls, and keep the reception area running like clockwork. You’ll learn appointment software, visitor management, and basic office protocols in a team that values courtesy and speed. This role suits a fast learner who enjoys helping others and can keep calm when the phones light up. Key Responsibilities - Greet and check-in visitors; manage badges and logs. - Answer and transfer calls; take accurate messages. - Book meeting rooms; coordinate refreshments. - Sort mail/couriers; keep reception tidy and stocked. - Support basic admin (printing, filing, scanning). Education & Experience (Entry) - Certificate/Diploma in Front Office/Admin/Secretarial. - 0–1 year; willing to be trained. Skills (Core): - Clear speech, email etiquette, MS Office/Google Workspace, professionalism. KPIs: - Call answer time, visitor satisfaction, and error-free bookings. Compensation (Kenya): KES 38,000–52,000 base. Client estimates. Offers vary with shift coverage (early/late), language skills, and whether you can also cover simple cashier/runner duties. Probation (3 months) may start at the lower band, then be reviewed. Benefits: - Medical, lunch stipend, uniform, and training. Growth Path: - Reception Lead → Office Administrator → Admin & Facilities Coordinator.
K sh 38,000 – 52,000 gross / month
Executive Secretary (Board Liaison)
Openings: 1 Location: Nairobi – Karen (Karen Rd) Overview: Our client is looking for an Executive Secretary to coordinate board administration for a diversified family group (hospitality, real estate, and agribusiness). You’ll schedule meetings, prepare minutes and resolutions, manage statutory filings with the company secretaries, and ensure sensitive records are airtight. The role demands impeccable writing, diplomacy, and respect for governance. Key Responsibilities: - Plan board/committee calendars; circulate notices and packs on time. - Draft minutes, resolutions, and action trackers; secure approvals. - Maintain statutory registers and filings with regulators. - Coordinate director onboarding, evaluations, and training. - Manage confidentiality, access, and document retention policies. - Liaise with auditors, legal counsel, and company secretaries. Education & Experience: - Degree in Business/Law/PPM; ICSA or governance training a plus. - 4–6 years board/EXCO admin experience. Skills & Tools: - Minute-taking, legal awareness, SharePoint/board portals, flawless grammar. KPIs: - On-time packs; accuracy of minutes/resolutions; filing compliance; audit outcomes. Compensation (Kenya): KES 160,000–280,000 + annual bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, pension, phone/data, 23–25 leave days, CPD budget. Growth Path: - Senior Executive Secretary → Governance Officer → Company Secretariat/Board Admin Lead. Ideal hierarchy and expected promotion cycle.
K sh 160,000 – 280,000 gross / month
Administrative HR Assistant (Onboarding & Records) [2 positions]
Openings: 2 positions Location: Nairobi – Riverside Drive Overview: Our client is looking for two Administrative HR Assistants to keep onboarding paperwork, files, and HRIS data accurate for a growing tech company. You’ll coordinate pre-boarding, induction checklists, and staff file completeness while handling friendly day-to-day queries. Your orderliness will help HR run faster. Key Responsibilities: - Prepare contracts, pre-boarding packs, and new-hire kits. - Collect KRA/NHIF/NSSF/Bank details; update HRIS accurately. - Track induction sessions; chase 30/60/90 day check-ins. - Maintain physical/digital personnel files; ensure compliance and privacy. - Issue letters (confirmations, transfers, references) and track sign-offs. - Support HR reports (headcount, leave, attrition) with data accuracy. Education & Experience: - Diploma/Degree in HR/Admin; 1–3 years admin experience. Skills & Tools: - HRIS (Zoho/Bamboo/Sage), Excel, confidentiality, customer service. KPIs: - File completeness %, HRIS accuracy, onboarding SLA, query turnaround. Compensation (Kenya): KES 60,000–100,000 + accuracy bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: Medical, phone/data, 22 leave days, training allowance. Growth Path: - HR Admin → HR Officer → HR Business Partner. Ideal hierarchy and expected promotion cycle.
K sh 60,000 – 100,000 gross / month
Messenger & Office Runner (Logistics Support) [6 positions]
Openings: 6 positions Location: Nairobi – CBD (Haile Selassie Ave) & Westlands Overview: Our client is looking for six Office Runners to move documents, parcels, and supplies safely and on time for a legal/accounting consortium with multiple city offices. You’ll be trusted with original documents and client materials, so integrity and punctuality are non-negotiable. Route planning and basic smartphone literacy are important. Key Responsibilities: - Collect and deliver documents, cheques, parcels, and stamps. - Obtain signatures and stamps; return receipts promptly. - Maintain delivery logs and route plans; update supervisors. - Handle petty cash for errands; reconcile daily. - Keep bikes/courier bags secure; follow safety rules. - Support simple office tasks during downtime. Education & Experience: - KCSE Certificate; prior messenger/courier experience is an advantage. - Valid rider’s license (for bike roles) preferred. Skills & Tools: - Timekeeping, directions/Maps, honesty, and neat record-keeping. KPIs: - On-time deliveries; zero loss incidents; reconciliation accuracy. Compensation (Kenya): KES 30,000–50,000 + transport/fuel allowance + overtime. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, PPE, phone/data, 21 leave days. Growth Path: - Senior Runner → Logistics Assistant → Admin/Facilities Assistant. Ideal hierarchy and expected promotion cycle.
K sh 30,000 – 50,000 gross / month
Procurement & Admin Support
Openings: 1 Location: Nairobi – Ngara (Murang’a Rd) Overview: Our client is looking for a Procurement & Admin Support officer to keep paperwork, quotes, LPOs, and deliveries tidy for a mid-size services firm. You’ll help buyers with RFQs and track orders to delivery and GRN, ensuring Finance gets clean files for payment. Accuracy beats speed; documentation is king. Key Responsibilities: - Prepare RFQs, capture supplier quotes, and draft comparative tabs. - Raise LPOs; update trackers; share status with requestors. - Collect delivery notes, invoices, and GRNs; file by PO. - Maintain supplier KYC/Compliance folders. - Schedule deliveries and returns; escalate delays. - Support audits with neat, complete files. Education & Experience: - Diploma in Purchasing & Supplies/Business; 1–3 years admin/procurement. Skills & Tools: - ERP/Odoo/SAP basics, Excel, email disciplineand , documentation rigor. KPIs: - PR-to-PO cycle time; file completeness; on-time delivery; audit errors. Compensation (Kenya): KES 60,000–100,000 + accuracy bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, lunch stipend, 21–23 leave days. Growth Path: - Procurement Admin → Junior Buyer → Buyer/Category Assistant. Ideal hierarchy and expected promotion cycle.
K sh 60,000 – 100,000 gross / month
Travel & Events Administrator
Openings: 1 Location: Nairobi – Runda (Woodvale Dr) Overview Our client is looking for a Travel & Events Administrator for a development NGO with frequent regional missions and donor forums. You’ll book compliant travel, manage per diems, and orchestrate workshops from invites to name tags to post-event feedback. Order, empathy, and vendor discipline define success here. Key Responsibilities: - Source flights, hotels, visas, and transfers per policy. - Negotiate rates; maintain preferred vendor lists; track SLAs. - Prepare travel authorizations, per diems, and reconciliation packs. - Plan events (venues, catering, AV, collateral, seating, guest comms). - Keep attendance lists, meal preferences, and accessibility needs. - Close events with feedback forms, budgets, and photo logs. Education & Experience: - Diploma/Degree in Business/Events/Travel; 2–4 years relevant. Skills & Tools: - Travel booking tools, spreadsheets, event checklists, vendor comms. KPIs: - On-budget trips/events; traveller/event NPS; policy compliance; reconciliation timeliness. Compensation (Kenya): KES 90,000–160,000 + event bonuses. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, per diems, phone/data, 22 leave days. Growth Path: - Senior Travel & Events Admin → Events Manager → Admin Services Lead. Ideal hierarchy and expected promotion cycle.
K sh 90,000 – 160,000 gross / month
Facilities & Office Services Coordinator (2 positions)
Openings: 2 positions Location: Nairobi – Donholm (Outer Ring Rd) Overview: Our client is looking for two Facilities & Office Services Coordinators for a logistics HQ and adjacent warehouse offices. You’ll keep the buildings safe and functional, including tickets, contractors, minor repairs, and consumables, while supporting audits and HSE routines. Field-friendly, sleeves-rolled-up people thrive here. Key Responsibilities: - Log and close maintenance tickets; manage the handyman schedule. - Supervise cleaners, gardeners, and security; inspect against checklists. - Track utilities; report anomalies; coordinate meter readings. - Restock consumables; control inventory and wastage. - Support HSE drills, signage, and first aid checks. - Escort contractors; issue permits; verify service quality. Education & Experience: - Certificate/Diploma in Facilities/Business; 1–3 years similar role. Skills & Tools: - CMMS basics, vendor coordination, Excel/Sheets, safety awareness. KPIs: - Ticket closure time, inspection pass rates, cost variance, and occupant CSAT. Compensation (Kenya): KES 55,000–90,000 + overtime + field allowance. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, PPE, transport stipend, 21 leave days. Growth Path: - Coordinator → Facilities Supervisor → Office/Facilities Manager. Ideal hierarchy and expected promotion cycle.
K sh 55,000 – 90,000 gross / month
Document Controller (Quality & Admin)
Openings: 1 Location: Nairobi – Ruaraka (Baba Dogo Rd) Overview: Our client is looking for a Document Controller to run controlled documentation for a manufacturing group pursuing ISO certification. You’ll maintain master lists, templates, versions, and approvals across SOPs, forms, and records. Auditors should find a tidy, logical system that tells the story without surprises. Key Responsibilities: - Maintain document registers; control versions and distribution lists. - Coordinate drafting, review, approval, and issuance workflows. - Train teams on forms/SOP use; manage change requests. - Audit records for completeness, legibility, and retention periods. - Prepare audit packs; close findings with owners. - Back up digital repositories; enforce access rules. Education & Experience; - Diploma/Degree in QA/Business/Admin; 3–5 years in controlled docs/ISO. Skills & Tools; - SharePoint/Doc control systems, Excel, meticulous documentation. KPIs: - On-time revisions, audit findings closed, retrieval time, and training completion. Compensation (Kenya): KES 90,000–150,000 + quality bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: Medical, PPE, training on ISO, 22 leave days. Growth Path Senior Document Controller → Quality Systems Officer → QA/Compliance Lead. Ideal hierarchy and expected promotion cycle.
K sh 90,000 – 150,000 gross / month
Data Entry & Records Clerk (8 positions)
Openings: 8 positions Location: Nairobi – Kahawa Sukari Overview: Our client is looking for eight Data Entry & Records Clerks to digitize supplier, inventory, and customer paperwork for a multi-client warehouse. Accuracy, speed, and neat filing will be your daily focus. You’ll rotate between scanning, validating, indexing, and reconciling entries against ERP and physical files. Key Responsibilities: - Capture data from GRNs, invoices, PODs, and forms into ERP/Sheets. - Validate entries; run basic checks; flag mismatches early. - Scan and index documents; maintain naming conventions. - File physical documents securely; track retrieval logs. - Support month-end reconciliations with Finance/Operations. - Hit daily productivity and accuracy targets. Education & Experience: - Certificate/Diploma in ICT/Business; 0–2 years experience welcome. Skills & Tools: - Typing, scanners, Excel basics, organization, confidentiality. KPIs: - Entries/hour; error rate; retrieval time; backlog clearance. Compensation (Kenya): KES 35,000–60,000 + accuracy bonus + overtime (as needed). Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, meals on late shifts, PPE, 21 leave days. Growth Path: - Senior Clerk → Records Officer → Document Controller. Ideal hierarchy and expected promotion cycle.
K sh 35,000 – 60,000 gross / month
Customer Service Agent (Contact Centre) [12 positions]
Openings: 12 positions Location: Nairobi – Thika Rd Overview: Our client is looking for twelve Customer Service Agents for a growing online marketplace handling voice, chat, and WhatsApp support. You’ll resolve orders, returns, and wallet issues with empathy and speed, working shifts in a well-run contact centre. If you like helping people and hitting targets, we’ll train you on the rest. Key Responsibilities: - Answer calls/chats; follow scripts; solve in first contact where possible. - Log tickets; categorize correctly; escalate with all info needed. - Process returns/exchanges; verify documents and eligibility. - Educate customers on self-service; capture feedback for Product. - Hit AHT, QA, and CSAT targets; join weekly coaching sessions. - Keep knowledge base notes current; suggest improvements. Education & Experience: - Diploma/Certificate in Business/IT/Comms; contact-centre experience is a plus. Skills & Tools: - Typing speed, calm voice, CRM/ticketing systems, conflict resolution. KPIs: - FCR, AHT, CSAT/NPS, QA scores, adherence. Compensation (Kenya): KES 45,000–80,000 + shift allowance + monthly incentives. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, transport stipend for late shifts, 21 leave days, staff discount. Growth Path: - Senior Agent → Team Leader → Quality/Workforce/Training → Service Delivery Manager. Ideal hierarchy and expected promotion cycle.
K sh 45,000 – 80,000 gross / month
Administrative Assistant (Departmental) [5 positions]
Openings: 5 positions Location: Nairobi – Parklands (Wambugu Rd) Overview: Our client is looking for five Administrative Assistants to support Sales, Finance, HR, Operations, and Marketing in a regional distributor. You’ll be the team’s organizer for documents, calendars, travel, expense claims, and meeting follow-ups. The pace is lively; clarity and tidy records are your superpowers. Key Responsibilities: - Draft letters, minutes, and simple reports; proof and format. - Manage calendars, room bookings, and small events. - Prepare LPOs/GRNs; track deliveries; file invoices and receipts. - Support expense claims and petty cash reconciliations. - Organize shared drives; maintain orderly folders and naming rules. - Handle simple vendor and customer calls; route to owners. - Keep team trackers up to date; chase actions politely. Education & Experience: - Diploma/Degree in Business/Admin; 1–3 years admin support. Skills & Tools: - MS/Google Suite, basic ERP familiarity, attention to detail, service mindset. KPIs: - Document accuracy; SLA to close admin tickets; calendar conflicts avoided. Compensation (Kenya): KES 55,000–90,000 + quarterly performance bonus. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical, phone/data, 21–23 leave days, learning stipend. Growth Path: - Senior Admin Assistant → Team Coordinator → Office/Project Administrator. Ideal hierarchy and expected promotion cycle.
K sh 55,000 – 90,000 gross / month
Receptionist (Front Desk) [3 positions]
Openings: 3 positions Location: Nairobi – CBD (Kenyatta Ave), Westlands, and Lavington Overview: Our client is looking for three Receptionists to be the warm, organized face of a professional services network across three Nairobi sites. You’ll handle calls, visitors, bookings, and courier traffic with a smile and keep records neat for compliance and security. Training is provided; attitude and reliability matter most. Key Responsibilities: - Greet guests; issue badges; notify hosts; manage queues. - Handle multi-line switchboard; route calls; take accurate messages. - Book rooms; arrange refreshments; support basic AV. - Receive courier mail; log and distribute securely. - Maintain front desk supplies, tidiness, and daily checklists. - Escalate issues (security, maintenance, HSE) promptly. Education & Experience: - Certificate/Diploma in Business/Front Office; 1–2 years of experience preferred. Skills & Tools: - Polished communication, MS Office/Google Workspace, phone etiquette, grooming. KPIs: - Answer time, visitor wait time, accuracy of logs, CSAT from hosts. Compensation (Kenya): KES 45,000–70,000 + overtime/shift allowance (where applicable). Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical; uniform allowance; lunch stipend (some sites); 21 leave days. Growth Path: - Senior Receptionist → Front Office Supervisor → Office Manager. Ideal hierarchy and expected promotion cycle.
K sh 45,000 – 70,000 gross / month
Front Office & Guest Relations Supervisor
Openings: 1 Location: Nairobi – Kilimani (Argwings Kodhek Rd) Overview: Our client is looking for a Front Office & Guest Relations Supervisor for a corporate services firm with frequent client visits, workshops, and partner demos. From Kilimani, you’ll lead front desk associates, refine service scripts, and create a lobby experience that feels premium and efficient. You’ll also coordinate meeting spaces, hospitality, and post-visit follow-ups that convert walk-ins into lasting relationships. Key Responsibilities: - Lead a team of receptionists; set rosters, standards, and coaching. - Design greetings, call flows, and escalation scripts. - Own meeting room scheduling, set-ups, refreshments, and AV checks. - Maintain visitor logs, badges, and GDPR-style consent processes. - Handle VIP visits; align security and parking; prep host teams. - Capture feedback; resolve complaints; publish monthly insights. - Keep lobby immaculate—signage, displays, plants, music. - Track front-office KPIs and training calendars. Education & Experience: - Diploma/Degree in Hospitality/Business; 3–5 years front office with 1+ lead. Skills & Tools: - Customer care, AV basics, scheduling tools, grooming standards, empathy. KPIs: - Wait times; first-contact resolution; visitor CSAT; escalation turnaround. Compensation (Kenya): KES 90,000–150,000 + service bonus. Figures are client estimates and vary with experience. Benefits: - Medical, uniform allowance, phone/data, 21–23 leave days. Growth Path: Front Office Supervisor → Guest Experience Manager → Office/Facilities Manager. Ideal hierarchy and expected promotion cycle.
K sh 90,000 – 150,000 gross / month
Office Manager (HQ Operations)
Openings: 1 Location: Nairobi – Upper Hill (Kilimanjaro Rd) Overview: Our client is looking for an Office Manager to run HQ services for a fintech with 300+ staff and a hybrid work model. The team values a safe, efficient workspace with predictable budgets and responsive support. You’ll own reception, facilities, vendors, seating plans, supplies, minor fit-outs, and HSE basics. You’ll also be the calm “control tower” for visitors, events, and executive meetings, no drama, just dependable delivery. Key Responsibilities: - Manage reception, mailroom, meeting rooms, and visitor protocols. - Own service contracts (cleaning, security, catering, printers, water). - Plan preventive maintenance with landlords/contractors; keep asset logs. - Oversee supplies procurement, inventory, and petty cash with controls. - Coordinate office moves, seating plans, and hybrid desk bookings. - Enforce HSE basics (drills, first aid kits, signage); track incidents. - Run office events: town halls, trainings, wellness days. - Track KPIs (SLA attainment, cost/seat, incident response) and monthly reports. - Approve invoices; reconcile to contracts; manage vendor scorecards. - Keep policy/SOP documentation current and auditable. Education & Experience: - Degree/Diploma in Business/Facilities; 4–6 years admin/facilities leadership. Skills & Tools: - Vendor management, budgeting, CMMS basics, Excel/BI, stakeholder comms. KPIs; - SLA adherence, cost/seat vs budget, occupant CSAT, and incident resolution time. Compensation (Kenya): KES 130,000–230,000 + annual bonus + phone allowance. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical (inpatient/outpatient) + dental/optical, life cover, pension, 22–24 leave days, commuter stipend, training allowance. Growth Path: - Senior Office Manager → Workplace Lead → Head of Admin & Facilities. Ideal hierarchy and expected promotion cycle.
K sh 130,000 – 230,000 gross / month
Executive Assistant to CEO
Openings: 1 Location: Nairobi – Westlands (Greenway Rd) Overview: Our client is looking for an Executive Assistant to support the CEO of a tech-enabled retail group operating e-commerce, distribution, and six Nairobi stores. The company is scaling regionally and runs weekly leadership reviews where decisions move fast. You’ll protect the CEO’s time, turn meetings into actions, and quietly coordinate high-stakes board, investor, and partner interactions. Expect a blend of classic EA duties and project coordination, with frequent exposure to commercial data and confidential people matters. Discretion, polish, and stamina are essential. Key Responsibilities: - Manage complex calendars, travel, visas, and briefing packs. - Prepare meeting agendas, capture actions, and chase owners to closure. - Draft emails, board memos, and investor updates; proof for tone/accuracy. - Coordinate leadership rhythms (WBR/MBR/QBR) and decks. - Track strategic projects; maintain RAID (risks/actions/issues/decisions) logs. - Gate incoming requests; triage with judgment; escalate only what matters. - Handle expense reports, vendor LPOs, and confidentiality agreements. - Host VIP visitors; align Security/Facilities/IT for flawless meetings. - Maintain a light CRM for key partners and policy renewals. - Uphold information security and records protocols. Education & Experience: - Degree/Diploma in Business/Communication; 4–6 years EA/PA to C-level. - Board/Investor exposure is a strong advantage. Skills & Tools: - Top-tier written comms, Google/Microsoft Suite, project boards (Asana/Jira), discretion. KPIs: - Action closure rate, meeting effectiveness scores, calendar conflicts avoided, and on-time deliverables. Compensation (Kenya): KES 180,000–300,000 base + annual performance bonus (up to 15%) + phone/data allowance. Figures are estimates shared by our clients and vary with your experience, interview performance, certifications, and company pay bands. Benefits: - Medical (inpatient 1.0–1.5M, outpatient 100–200k) + dental/optical, life cover (2× salary), pension (5–7%), 24–26 leave days, flexible WFH days, training budget, wellness stipend. Growth Path (hierarchy/expected promotions): - Senior EA → Chief of Staff → Operations/Projects Manager. This is the ideal hierarchy inside the client’s company and thus the expected growth cycle for this position.
K sh 180,000 – 300,000 gross / month
Office Administrator
Manage office schedules, documents, and vendor coordination.
K sh 40,000 – 65,000 gross / month