Overview: Our client is expanding the housekeeping team and seeking meticulous room attendants to deliver spotless rooms quickly and safely. Key Responsibilities: - Clean/service 14–18 rooms/shift to brand standards (make-up & turndown) - Restock amenities/linen; follow color-coding & chemical protocols - Report maintenance/safety issues; handle lost-and-found per policy - Participate in deep-cleans and periodic projects; track productivity Education & Experience: - Cert Housekeeping & Laundry preferred. - KCSE C-; 6–12 months experience (training available) Skills: - Trolleys/vacuums, chemicals/MSDS, ticketing device; speed, detail, discretion Compensation: Salary: KES 25,000–45,000 (+ service charge where applicable) in relation to experience. Benefits: Uniform/laundry, staff meals, medical Growth Path: Growth path: Senior Attendant → Housekeeping Supervisor
K sh 25,000 – 45,000 gross / month
Overview: Our client is looking for two Travel Consultants to design itineraries, issue tickets, and deliver dependable after-sales care for leisure and corporate travelers. Key Responsibilities: - Build itineraries/quotes; advise on visas/insurance/health. - Issue/reissue/refund tickets per airline rules; manage queues/ADMs. - Maintain CRM; handle after-sales support and disruptions. - Meet monthly sales/conversion targets; record daily productivity. - Coordinate suppliers (DMOs, hotels, transfers); manage vouchers. Education & Experience: - IATA/UFTAA Foundation or Diploma in Travel & Tourism. - 1–3 years agency/OTA/tour operations; GDS essential. Skills: - Tools: Amadeus/Sabre/Galileo; back-office/CRM; payments & reconciliation. - Skills: sales, attention to detail, client communication, problem solving. KPIs: - Sales vs target; ticketing accuracy; client retention; ADM rate. Work Conditions: - Rostered shifts; occasional Saturdays. Compensation: Compensation (Kenya) KES 58,000–67,000/month (+ commissions). Benefits: - Commission scheme; medical; systems training. Growth Path: - Senior Consultant → Team Lead → Corporate Travel Manager.
K sh 58,000 – 67,000 gross / month
Overview: Our client is looking for eight Commis Chefs to support hot and cold sections, prepping, cooking, and plating to spec while keeping hygiene tight and waste low in a high-throughput kitchen. Key Responsibilities: - Prep mise-en-place (cuts, marinades, stocks) to daily par. - Cook/plate to recipe and pass standards; communicate clearly on the pass. - Clean as you go; follow section cleaning schedules and HACCP logs. - Rotate stock FIFO; label/date correctly; record temps. - Assist receiving and storage; handle delivery checks. - Support banquets and off-site events when rostered. - Report equipment faults; follow safety procedures. Education & Experience: - Certificate/Diploma in Culinary Arts (Utalii or equivalent). - 0–2 years of kitchen experience; attachments count. Skills: - Tools: knives, commercial ovens/grills/fryers, thermometers, recipe cards. - Skills: knife skills, seasoning, speed/stamina, teamwork. KPIs: - Ticket times, spec adherence, wastage %, station hygiene score. Work Conditions: - Hot kitchen; long standing; shifts. Compensation: Compensation (Kenya) KES 25,000–40,000/month. Benefits: Meals, uniform/laundry, and medical. Growth Path: Chef de Partie → Sous Chef → Head Chef.
K sh 20,000 – 40,000 gross / month
Overview: Our client is looking for an F&B Manager to lead all restaurants, bars, and banquets setting strategy, standards, and promotions that grow revenue while keeping food and labor costs on target. Key Responsibilities: - Build annual budgets/forecasts; deliver GOP targets. - Coach outlet leaders; ensure brand/hygiene standards (HACCP/ISO). - Approve menus, promotions, and pricing with culinary. - Oversee events/banqueting P&L; ensure profitable execution. - Monitor guest feedback; implement continuous improvement. - Partner with Sales/Marketing on campaigns; track ROI. - Develop talent pipelines and succession plans. Education & Experience: - Diploma/Degree in Hospitality/F&B Mgmt. - 5–7 years with 2+ in leadership (4★/5★ preferred). Skills: Skills & Tools: - Tools: POS/back-office, inventory/recipe systems, Excel/BI. - Skills: leadership, financial acumen, project management, stakeholder mgmt. KPIs: - GOP margin; food/labor %; RevPASH/covers; NPS; audit scores. Work Conditions: - Evenings/weekends for events; late finishes when required. Compensation: KES 100,000–150,000/month (+ bonus eligibility). Benefits: - Medical/pension per policy; meals; uniform. Growth Path: - Operations Manager → Hotel Manager/GM.
K sh 160,000 – 199,500 gross / month
Overview: Our client is looking for six engaging Tour Guides/Driver-Guides to lead guests safely through Kenya’s parks and cities, delivering memorable interpretation on wildlife, culture, and conservation while maintaining top safety standards. Key Responsibilities: - Conduct pre-trip briefings on safety, itinerary, and expectations. - Guide game drives/walks or city tours; adjust pace to guest needs. - Deliver accurate, engaging interpretation; answer questions confidently. - Perform vehicle checks; maintain logbooks; keep vehicles clean and stocked. - Follow park rules and ethical wildlife viewing; manage risk scenarios. - Handle incidents and first-aid as trained; file post-trip reports. - Coordinate with lodges and operations on timing and guest requests. Education & Experience: - Certificate in Tour Guiding & Administration; PSV license for driver-guides. - 1–3 years guiding; lodge or city guiding acceptable. Skills: - Tools: GPS/navigation apps, VHF radio, first-aid kit, recovery gear. - Skills: storytelling, navigation, guest care, situational awareness. KPIs: - Guest review scores; safety record; on-time performance; vehicle care costs. Work Conditions: - Remote locations; long days; early starts; multi-day trips. Compensation: Compensation (Kenya) KES 55,000–90,000/month (+ tips can materially increase total). Benefits: Tips (variable); accommodation/meals during trips; park entry support per policy. Growth Path: Senior Guide → Head Guide → Safari Manager/Tour Ops.
K sh 55,000 – 90,000 gross / month
Overview: Our client is looking for a commercial-savvy Restaurant Manager to own P&L, people, and guest experience, driving traffic, average check, and margin while keeping standards tight and the team engaged. Key Responsibilities: - Deliver outlet P&L: forecast, budget, monthly variance analysis. - Recruit, train, roster, and performance-manage a high-output team. - Lift guest satisfaction via coaching, audits, and SOP adherence. - Partner with kitchen on menu engineering and product quality. - Lead inventories, cost control, supplier relationships, and audits. - Plan promotions/events; analyze results and iterate. - Ensure compliance (HACCP, licensing, labor law) and safety drills. Education & Experience: - Diploma/Degree in Hospitality/F&B Mgmt or Business. - 3–5 years supervisory experience in busy restaurants. Skills: - Tools: POS/back-office, Excel/BI dashboards, reservation platforms. - Skills: leadership, financial acumen, people development, marketing. KPIs: - GOP margin; labor %; food cost %; NPS/reviews; staff turnover. Work Conditions: - Evenings/weekends; floor presence during peaks. Compensation: KES 200,000–270,000/month (+ KPI bonus). Benefits: - Bonus eligibility; medical; meals; uniform. Growth Path: Multi-site Manager → F&B Manager → Operations Manager.
K sh 200,000 – 270,000 gross / month
Overview: Our client is looking for four Bartenders to craft classics and signatures to spec, control wastage, and keep the bar buzzing with clean setup, quick service, and guest engagement. Key Responsibilities: - Mix cocktails to recipe; maintain garnish and glassware standards. - Set up/break down stations; maintain par levels and cleanliness. - Operate POS; process payments; keep pour costs in line. - Enforce ID checks and responsible service of alcohol. - Complete weekly stock counts; report variances. - Collaborate with floor team during peaks; support event bars. Education & Experience: - Mixology/Bar certificate preferred. - 1–2 years bar experience in hotel/restaurant settings. Skills: - Tools: jiggers/speed pourers, shakers, POS, inventory sheets. - Skills: mixology basics, guest engagement, numeracy, hygiene. KPIs: - Pour variance; speed of service; guest ratings; sales per hour. Work Conditions: - Late nights; standing; handling glass/ice/CO₂. Compensation: KES 58,000–70,000/month (+ tips). In relation to your level of experience. Benefits: Tips/service charge; uniform; meals; training. Growth Path: Senior Bartender → Bar Supervisor → Bar Manager.
K sh 58,000 – 70,000 gross / month
Overview: Our client is looking for an Executive Housekeeper to lead housekeeping & laundry strategy staffing, budgets, vendor contracts, hygiene audits, and renovations while lifting guest cleanliness scores and keeping CPOR in line. Key Responsibilities: - Build rosters and training plans; manage performance and succession. - Own departmental budget; monitor CPOR; approve procurement and capex. - Negotiate linen/guest supplies and outsourcing contracts. - Lead hygiene/ISO audits; ensure corrective actions close on time. - Partner with Front Office/Engineering on room readiness and defects. - Plan annual deep-cleans, soft-renos, and out-of-order schedules. - Publish weekly dashboard: NPS, CPOR, staffing, linen loss, projects. Education & Experience: - Diploma/Degree in Hospitality Management. - 5–7 years progressive housekeeping leadership (4★/5★). Skills: Skills & Tools: - Tools: PMS, inventory systems, Excel/BI dashboards. - Skills: people leadership, budgeting, vendor management, and projects. KPIs: - Cleanliness NPS; CPOR; audit scores; staff turnover; linen loss %. Work Conditions: - Office + floor presence; weekend coverage as needed. Compensation (Kenya) KES 150,000–240,000/month. Benefits: Medical, company car & pension per policy; uniform; meals; annual leave per law. Growth Path: Rooms Division Manager → Hotel Operations Manager.
K sh 150,000 – 240,000 gross / month